We love Windows Phone. It was a hugely important step forward for how people think about phones. It promised to be a true, thoughtful, original alternative to the iPhone. But it still kinda sucks.
It shouldn't be like this. Nokia's Lumia 800 and 900 Windows Phones are plum delightful hunks of hardware. And the OS is constructed so that somewhat lackluster guts aren't really an issue. And, frankly, WP is mature enough that its major flaws should be distant (bad) memories. What happened?