As we learned when our friend Mat Honan got hacked earlier this year, Apple's customer support line was dangerously susceptible to hackers. With a little coaxing, Apple representatives would hand over a customer account after a hacker offered very little information. Luckily, Apple has closed up this hole, but here's a terrifying play-by-play of how easy it used to be to steal your life.
Gizmodo · Gizmodo Staff
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