Bank of America Is Adding Teller Video Chat to Its ATMs

If you regularly find yourself perplexed at ATMs, help is at hand. Bank of America has announced that it's launching a new system that will allow you to hold a live video chat with bank staff to help guide you through your ineptitude.

Initially rolling out in Boston, the idea is that you'll be able to chat to an employee to make sure more complex transactions go smoothly. The new ATMs actually sound like they may prove to be rather useful in other ways, too: they'll allow customers to cash checks for the exact amount (including change!) and select precise bill denominations for withdrawals. Neat. In the future, Bank of America also promises to offer functions like deposit splitting and cash back with credit card and loan payments in the future. Looks like ATMs finally grew up! [Engagdet]

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