Desktop Support Engineer
Univision Digital is searching for a Desktop support engineer to help it scale to meet new challenges in new locations. Our firm has experienced tremendous growth during the past fifteen months, necessitating expansion into new offices within NYC. We need an ambitious and flexible resource to help us manage support of the desktop, local server, and video infrastructure at one of these locations.
Jurisdiction for this role will be broad, and fall into four basic categories:
IT Management, which will consist of equipment maintenance | security monitoring | support for resource moves | backup and archiving of user data | file server maintenance | account and support system migrations
Desktop Support, consists of new employee equipment configuration | printer and peripheral management | software training & mentoring
Event Support, including installation setup | theater and lighting configuration | analytics display support | collaborative tool connectivity
- Bachelor’s degree or corresponding technical accreditation
- 3+ years in a technology support role
- Strong attention to detail and analytical skills
- Broad understanding of desktop and video technologies, including typical integrations with service vendors and partners
SOUND LIKE A FIT?
If your idea of a good day is staying rooted in a chair churning through a list that remains obedient to your plans – swipe left and keep searching. But if you have kick-ass customer service skills, are a quick study where application and peripheral conflicts are concerned, and love the idea of crawling under the desk to cable it all together, you might be the perfect candidate for this opportunity. Shoot us a resume and brief note about applicable experiences and learnings.