"Of course it will hurt their reputation, the people using them are insane end-users that most likely have no clue how email or technology in general actually works.
My thing is, if one feels their life is coming to an end just because they can't email/text message for a couple of hours, something is wrong there.
Yeah, yeah, I hear it now, "What about clients, business, my job..." Here's a computer, check your email, get over it."
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