According to Ars Technica, the AT&T's iPhone bills are a complete waste of paper and resources. They just noticed now with the iPhone, but the fact is that it's the same with any of their smartphones: the bills can go up to 52 double-sided pages and beyond. So yes, it's a total waste. Apparently, AT&T itemizes everything in the most stupidly detailed way:
For instance, I know that on July 27 at 3:21 p.m. I had some data use that, under the To/From heading, AT&T has helpfully listed as "Data Transfer." The Type of file? "Data." My total charge? $0.00.
Personally, I think it's great that they give all the detail they possibly can, but here's a free tip for the guys running the Death Star: send the bill with the short summary and provide all those details on-line (they do completely paperless billing, but you have to turn it on online. By default you will get the snail mail 10-ton bills). And while you are at it, create a special billing page optimized for the iPhone screen. That way, people would be able to check their usage and spending anywhere.
Really, The Steve is not going to be a happy bunny whe he learns about this, Randall. [Ars Technica]











Comments
Do they not offer paperless billing or something? I had that with T-Mobile so I wouldn't get a 50 page bill that listed every time I sent a text message.
They do offer paperless, its just not turned on by default. Once you register for their online account management system you can turn it off under 'My Profile'
I just got my fist ATT bill last night. Mine clocked in at 72 pages. I odn't want to go 100% paperless but I don't need that level of detail to know that I text my girlfriend too much and like surfing the interned on my iPhone.
Can't you just refuse itemised billing? Don't you have to pay for it anyway? If not, they'll have to start charging people who get 72 pages.
Also, I think that's Jesus' best photoshop so far.
you have a screen optimized for the iphone? That dosn't sould like comercials to me
Yeah, you can get the real internet in that thing. Donchyaknow?
love the iphones as vengeful tikis.
Here goes Gizmodo again making everything about iPhone and Apple. Even before Apple (and Steve) thought about iPhone AT&T (and Cingular) before that was sending fat load of bill for phones with data plan like Blackberry and WM5 phone (Oh no I mentioned WM5 on Gizmodo Steve Jobs smite me) but I think users of such phones had common sense of going paperless which seems to be lacking in iPhone user (hey they bought iPhone so that should be enough evidence for lack of commonsense)
My bill was only 5 pages long, however it was $171 dollars!!!!
And thats on the $59 plan! WTF?
$40 pro-rated charge for each month, plus my regular charge. They really don't even explain everything all that well for the amount of paper I got.
how do you get the bill? do they fedex it or something? 50+ sheets of paper is not a thin stack...
@TheJollyGreenGiant:
My first bill was like that too. No itemized garbage, and huge in terms of monetary costs. Your next one, however, will cost less and make your mailman's truck lean to the right while he's putting it in your mailbox.
mine came out to 49 pages AT&T needs a new system cause this is ridiculous
well... my sprint bill is usually 6 pages front and back... so 3 sheets of paper in total... you AT&T people are crazy
@Maladjusted: Vengeful Tiki's with a bit of War of the Worlds thrown it... hehe...
Every AT&T customer is now required to purchase 10 additional carbon offsets to counteract the desecration of the environment perpetuated by this thinly-veiled Republican front corporation.
Just click here to purchase offsets for as low as $10.95 per kilogore!
And then, near the end of the bill, you find:
PAPER --- $10.00
I think you are able to turn off detailed billing. I don't do too much texting or data (I don't have an iPhone yet) but my bill has came out to over 20 pages sometimes. I pretty sure you can call AT&T and ask to stop detailed billing because its listed as a feature or my account.
Just text the words, "George Bush leave this world alone" at the end of each session. Your sessions will then not show up on your monthly statement.
Every month my AT&T (Cingular) bill comes it is a novel, it is over 100 pages back and front, granted that i am on a family plan, i personally send 7,500 text messages a month and make 1000 minutes in phone calls. Everytime i get a bill i laugh and say Cingular personally cut a tree down to send me my bill. paperless billing here i come....
And in top of that, they are sending a copy of this to the NSA--so double the paper.
AT&T is not environmentally friendly. The EPA should come down on their @$$!
On the bright side, you get to see what the NSA sees. How nice of AT@tingular to give you a copy, so when the NSA comes banging down on your door, you'll know why.
If the iphone goes to another carrier, I'm switching--I don't mind paying cancellation fees! Unfortunately...this won't happen for a while...my contract will be over by then.
best. photoshop. ever.
My office bill two months ago from AT&T Empire for 5 cell phone had to be delivered by Fedex because it was 5 Inches THICK. There billing system has some major issues.
(Oh if your wondering, they had every single SMS message reported in detail that our phones had received. We have 200 customers systems reporting any issues to us)
I don't consider myself a treehugging hippie, but this is an awful waste of resources.
People, stop AT&T!
I know it's revolutionary....
But I logged on to my AT&T portal from my iPhone - selected paperless billing - and I no longer waste a tree each month.
The 21st Century is an amazing place... Paperless Bills... They'll be doing keyboards with virtual keys next!!
Oh God the iPhones are killing Bambi's mom!
haha! great photoshop!
my verizon bill is only 2-4 pages and i text a LOT.
LOL. My TMO bill is like four pages, and that's for three phones. Although I am thinking of swithcing to the Death Star for 3G support. You know, the 3G data service the iPhone cannot use. LOL. Edge sucks.
I started out with Cellular One which became AT&T which became Cingular and is now back to AT&T (sorry, at&t). I have had a Treo of one kind or another for several years with a data plan and now have two with data plans, and yes, my bill is upwards of 30 pages a month, sent unfolded in a large envelope. I have 4 lines and don't want paperles billing because I need a copy for my files and they way they lay out the bill makes it very hard to read. I don't need a zillion lines of '$0.00' however and I don't know why they won't let me turn off the details.
I signed up for paperless billing 2 weeks ago and got a paper bill at 45 pages on Friday in the mail. It's like they don't care.
yeah speaking of the bills they Used to fold my bills and shipped them into a small envelope NOW that i have a girlfriend and about the only thing she does is text me all day they did not even try... they sent a bigger envelope that showed all 3,500 texts i sent and received that month... all 3,000 minutes worth of calls too... and i only used 45 of my 450 plan minutes thank god she is on Cingular also... man did people laugh at me for that bill...
Don't trust they paperless billing, since May my online account has not had new bill posted, just the due amount and dates are being updated. Thank god I never opted for Online billing cause I'd never have the copy of the bill if I had stopped snail mail bill.
@zeusthrax: My iPhone bill is 45 physical pages, 90 pages front/back. My Treo bill, on the other hand, with everything unlimited but minutes, was only 20 pages.
The iPhone bills are larger because we all tend to use the data more than we would with other phones... And since AT&T itemises, we have endless pages of (what some would consider) senseless muck.
And Jesus, two things.
1) This photoshop rocks.
2) Tap "Settings" > "Phone" > "AT&T Services" > AT&T MyAccount
Voila! I've bookmarked so that I don't have to go thru the few steps it takes to access it, each time.
I know someone that receives a huge thick envelope for his cell phone bill, because of his text messages. However, one thing you people have to remember is... most of you don't like changes. If they totally redid their billing printing process to produce much fewing pages, most of you would start complaining about how you lost the ability to see tihs or see that. ... Am I right or what?
Validas has taken the primary market related telecommunication concerns of: Why is my cell phone bill never the same month to month? Am I on the best plan? Was I charged correctly?, and devised a truly extraordinary online bill audit engine which includes complete and detailed utilization reports for the uploaded billing statement itemizing exactly what happened.
I just received my ATT phone bill. We have 14 lines, with them, and the Bill came to us and is 628 pages. When we asked them if they could stop sending the 5+ pound bill, and just give it to us electronically, they refused, saying they do not have the ability to bill electronically.
It is a complete waste of paper! I hope they do something different for a large organization that has 10,000+ lines.
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