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Sidekick Slide Design Flaw Causes Resets?

Boy Genius reports that Sidekick Slide users are getting sudden restarts after sliding the screen up and down a few times. The cause? Apparently a build flaw that has too big of a gap between the contacts for the battery and the connector on the phone. Telstra, an Australian company, seems to be having similar problems on their version of the Motorola device called the Hiptop Slide. A temporary solution is to shove a piece of paper—maybe a business card—between the wall and the battery. This happening to any of you? [Boy Genius]

3:45 PM on Mon Nov 12 2007
By Jason Chen
8,197 views
7 comments

Comments

  • How is stuff like this not tested and worked out BEFORE selling the things?

  • "Boy Genius reports that Sidekick Slide users are getting sudden restarts after flippign the screen up and down..."

    don't you mean "...after SLIDING the screen up an down...", since, this is the first Sidekick model that doesn't flip...you know, the Sidekick SLIDE. ;)

  • @jeffj-nj: I was in software QA for 11 years. QA in most companies is looked down upon. When a product is rushed to get out, QA always lacks, because QA gets the shaft with regard to scheduling. That's why I left that industry and have been happy ever since.

  • Funny, I had that happen at the store when I tried one, I thought I had bumped a power switch or something. That's a pretty big goof.

  • Well, would you look at that. Glad I returned both my LX and opted out of the slide. I guess I will stick to my SK2, until the gphones come out :) That is a long time coming though.

  • is going to be very interesting to see what SK (rim) will do about the industry migration to new software and hardware after the iphone/gphone. I liked them but I always found them too big for my pocket.

  • The sidekick has been sliding for a while. It was cool in the beginning however once HTC came on the scene the slide began sliding at a faster rate.

    One major flaw is there were never strong improvements, they kept milking the product because it had a huge profit margin and was popular at one time.

    I hope there is a major education moment here for T-mobile who I think for the most part is a good company. Between the Nokia 6160 and 6161, cheap phones sold at a premium price and the sidekick which as an old cow was milked toooooo long it has been a case of taking advantage of the consumers.

    Today in technology one has to constantly be improving ones technology and upgrading or fall behind.

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