Motorola Insider Blame Game: Engineers Shoved Designers Aside

These days, most in-the-know folks would sooner eat glass than carry a Motorola phone. The company has shredded its reputation by failing to address basic interface design issues: freeze-prone software, head-scratching menus, keys that demand Herculean strength. It's baffling that such a venerable company could build such frustrating phones, considering the zillions presumably spent on development. How did Motorola make such a bollocks of its wireless division? Now that the company has annointed new wireless division chief Sanjay Jha, we surveyed former staffers for the inside scoop, as well as their advice on how to right the ship. More »