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Chris Jacob
As a gadget lover, I feel your pain. As an engineer working in mostly embedded software, I know that these ideals just can't always be realized. The truth is, we fuck up. You try to test something as much as you can, but you always have to ship on a deadline, and you're probably always late. Working 12-14 hour days at the end of the deadline, you find some features that aren't implemented, or some hardware that isn't working, whatever. You slip some changes in and half ass some test procedure, and suddenly you have an issue. There's just so much to go wrong nowadays. I'm sure we could all ship tube CRT TVs again in our sleep. It's a little different when they're pushing the envelope with stuff like DLP, where you've got MEMS, optics, form factor, and a thousand other competitors in the market.
However, I think quality will always shine through. The companies that put the effort in to make a good product and make sure that said product works will be respected. Look at Blizzard games.
iPhone 3G dropping calls left right and center can't. Things burning can't. Video cards not working well and locking up systems every time can't.
There are things that are too obvious and big to escape a decent QA system. There has to be something else, and the easiest explanation is the development cycle being too short and manufacturers cutting corners everywhere in the process.
Add in to this the videogame industry. xbox 360 failure rates, patches for your 360 and ps3 games.. This never happened with SNES. We had solid product then, not something that needed fixing after we spent half a week's pay on it.
The SNES is to the Xbox 360 what a helium balloon is to the Hindenberg. You're going to have to live with increasingly complicated hardware that's prone to failure, lest you be left behind.
I'm a software developer, and I've been developing business-oriented applications for quite some time now, and I hear your cries and want to make a difference. I've recently developed a new questionnaire application on a brand new software platform that I've developed. If you could take the time to fill out the questions relating to this issue, and report any bugs with the questionnaire app you find, I'll be happy to look into it.
@Rabid Penguin: The thing is, it's not just the devs. It's the PMs that push you guys, and its the VPs pushing the PMs, who are pushed by chairs who are pushed by investors. AND its the consumers that buy. It's all of us.
But instead of pointing fingers, it's about everyone realizing this is NOT ok and actually DOING SOMETHING about it, instead of sitting around and bitching.
I don't really see what you're complaining about. Don't buy first gen products. Although companies shouldn't be releasing obviously, extremely faulty, products to the market, first gen products will always be buggier than later gen products.
jesus, when are you going to stop going on these ridiculous rants and report gadget news? i dont care about how ur fed up with "beta culture" or about steve jobs "preparing his farewell" This is not your personal blog.
@Nickolai_the_Russian_guy: No, it isn't his personal blog, however, it is at the Giz chief editor's discretion whether or not to approve these sorts of posts. Why is it that people balk at valid commentary on a common issue in the techie consumer world, but no one ever complains about the caption contests that never have a winner?
I blame the stock market in no small part. The highest managers in ever company (CEO, President, Etc.) have a responsibility to increase the stock value for the company's shareholders. The only real way to do that is to increase sales over previous years and/or decrease operating costs (a profit isn't enough - they need MORE of a profit than the year before). Those managers need to increase their profits to keep their jobs, and to get their annual yacht-sized bonuses.
Consequently, every company out there is trying to sell us more stuff while investing less in components (a la Dell Optiplex GX270 with its faulty motherboard capacitors), less in development (a la Microsoft Vista), less in testing (3G iPhone, I'm looking at you here). Compounding the issue is that every company is rushing to the marketplace to be the "First XXXX with YYYY" (replace XXXX with any gadget, and YYYY with any new feature). As we all know, owning the first with the newest tends to impress our gadget-loving piers, which is a fact relied heavily upon by advertising firms.
Add to this the propensity for Americans such as myself to feast to the point of sickness (economic sickness, anyway) upon every gadget thrown in the trough in front of our snouts, and the love-hate affair that the rest of the world has with American culture, and you get the Beta Culture to which Jesus so eloquently referred. C'mon, fellow piggies! We're headed towards the slaughter-house, but they have free WiFi!!
Eventually, with enough features, you can go Gold Master, RC1, RC2, RC3, rev1, rev2, 1G, 2G, 3G, Classic, and finally achieve nirvana through obsolescence.
@OMG! Ponies!: Dude if I have to wait that long to reach nirvana I might as well just, uhm....scratch that. In light of one of today's earlier stories I'll keep the rest of that thought to myself.
Beta is just a way to shift R&D and testing expense to the consumer. Free feedback from users to increase profit margins. I wont buy a first model year car and wont adopt early technology for that very reason. Pay me to be your guinea pig or forget it.
The solution lay in part in the legal system. There is an implied warranty of merchantability and an implied warranty of fitness for a particular purpose.
Nothing scares a manufacturer like a jury. The last thing they want is a verdict binding in all venues that a product is defective. Get a few verdicts which say that buggy tech breaches the implied warranties and you'll start seeing manufacturers fall in line.
Well said! I think part of the issue that you didn't address is the freedom of information about unreleased products... admittedly, I would have never become a regular Giz reader if not for the constant, if a bit overexposed coverage of the rumors and latest developments about the iPhone. The tech-nerd society FEEDS on rumors and information about this stuff, so product promotion no longer begins with a product launch ad advertising. Now, it's happening prior to the "1.0 launch," which pressures developers, engineers, and QA people to get something in the hands of the public, or risk falling to newer products or becoming vaporware.
@Apoc112: I agree partly with what you said. There's definitely a drive to have the latest and greatest, and as a Gizmodian, I do have urges to spend money on shiney shiney things... But I also have willpower and common sense that control my wallet in regards to purchases of those items.
I would NEVER buy an iPod because there aren't enough features in them. No radio? No voice recording? Ridiculous!
One of the things you should realise as a Giz fan, is that because you read the blog, you should be better equipped to buy smartly instead of impulsively. Sure it's tempting to get anything from Yanko design, but should you be throwing them ANY money EVER?
Personally, I'm tired of all this. But I'm mostly tired about the fact that it seems that we all have given up.
Maybe we were all too "well funded" in the past, too indiscriminate in our spending... maybe that's why it appeared we'd "given up." Now that I don't have the money to throw after products which don't work well in the first place, or need upgrading a year later, I'm going to be much less early-adopting as an electronics consumer.
Those are good points, and I thank the people who have to be the first one with a new product. I'm the guy who reads the reviews & the tech sites and waits for a product to be ready to sell.
In fact, it's almost time to get an iPhone. Either that or a G1 in 6 more months.
Vote with your dollars and don't be the first to buy one. Wait for the finished product.
While I would love an iPhone now, my current contract with Verizon won't allow for another year and a half or so. However, I still don't think they're truly worth a purchase, so by the time I get one they will be almost fool proof AND much cheaper. Until then, my Blackberry will serve me just fine.
@b-radicate: So would buying the second generation iPhone be an example of not buying the first one? I ask only because the iPhone 3G seems to have more issues than the original iPhone.
When it comes to computers there has always been bugs. There were bugs in the Apple ][e, the Commodore 64, and the original IBM XT. I know because I programmed on those systems.
The difference is that we now have a network that can update the bugs (and create new ones). Previously, coders would simply work around the issues, and now we go to Microsoft Update to patch them. It is nice that our products continue to evolve, but I agree that it is a hassle.
If you are sick of patches and firmware updates, then don't buy anything that can connect to a network. As a result, it can not be in 'beta' or have updates sent to it. But, if you want something from 1998 or beyond, you are going to find out that there are patches for it because manufacturers can not help themselves.
11/21/08
11/21/08
11/21/08
However, I think quality will always shine through. The companies that put the effort in to make a good product and make sure that said product works will be respected. Look at Blizzard games.
11/21/08
iPhone 3G dropping calls left right and center can't. Things burning can't. Video cards not working well and locking up systems every time can't.
There are things that are too obvious and big to escape a decent QA system. There has to be something else, and the easiest explanation is the development cycle being too short and manufacturers cutting corners everywhere in the process.
11/21/08
11/21/08
11/21/08
The SNES is to the Xbox 360 what a helium balloon is to the Hindenberg. You're going to have to live with increasingly complicated hardware that's prone to failure, lest you be left behind.
11/21/08
11/21/08
11/21/08
But instead of pointing fingers, it's about everyone realizing this is NOT ok and actually DOING SOMETHING about it, instead of sitting around and bitching.
11/21/08
11/21/08
11/21/08
It's in beta, so there may be some issues with it.
11/21/08
11/21/08
11/21/08
11/21/08
11/21/08
Consequently, every company out there is trying to sell us more stuff while investing less in components (a la Dell Optiplex GX270 with its faulty motherboard capacitors), less in development (a la Microsoft Vista), less in testing (3G iPhone, I'm looking at you here). Compounding the issue is that every company is rushing to the marketplace to be the "First XXXX with YYYY" (replace XXXX with any gadget, and YYYY with any new feature). As we all know, owning the first with the newest tends to impress our gadget-loving piers, which is a fact relied heavily upon by advertising firms.
Add to this the propensity for Americans such as myself to feast to the point of sickness (economic sickness, anyway) upon every gadget thrown in the trough in front of our snouts, and the love-hate affair that the rest of the world has with American culture, and you get the Beta Culture to which Jesus so eloquently referred. C'mon, fellow piggies! We're headed towards the slaughter-house, but they have free WiFi!!
11/21/08
Life is Beta. You'll go Alpha when they stuff you in the box, or urn for those of you who intend to burn out instead of fading away..
11/21/08
Eventually, with enough features, you can go Gold Master, RC1, RC2, RC3, rev1, rev2, 1G, 2G, 3G, Classic, and finally achieve nirvana through obsolescence.
11/21/08
11/21/08
11/21/08
11/21/08
11/21/08
11/21/08
11/21/08
FTL.
11/21/08
Nothing scares a manufacturer like a jury. The last thing they want is a verdict binding in all venues that a product is defective. Get a few verdicts which say that buggy tech breaches the implied warranties and you'll start seeing manufacturers fall in line.
11/21/08
11/21/08
11/21/08
I would NEVER buy an iPod because there aren't enough features in them. No radio? No voice recording? Ridiculous!
One of the things you should realise as a Giz fan, is that because you read the blog, you should be better equipped to buy smartly instead of impulsively. Sure it's tempting to get anything from Yanko design, but should you be throwing them ANY money EVER?
11/21/08
Maybe we were all too "well funded" in the past, too indiscriminate in our spending... maybe that's why it appeared we'd "given up." Now that I don't have the money to throw after products which don't work well in the first place, or need upgrading a year later, I'm going to be much less early-adopting as an electronics consumer.
11/21/08
In fact, it's almost time to get an iPhone. Either that or a G1 in 6 more months.
Vote with your dollars and don't be the first to buy one. Wait for the finished product.
11/21/08
While I would love an iPhone now, my current contract with Verizon won't allow for another year and a half or so. However, I still don't think they're truly worth a purchase, so by the time I get one they will be almost fool proof AND much cheaper. Until then, my Blackberry will serve me just fine.
11/21/08
When it comes to computers there has always been bugs. There were bugs in the Apple ][e, the Commodore 64, and the original IBM XT. I know because I programmed on those systems.
The difference is that we now have a network that can update the bugs (and create new ones). Previously, coders would simply work around the issues, and now we go to Microsoft Update to patch them. It is nice that our products continue to evolve, but I agree that it is a hassle.
If you are sick of patches and firmware updates, then don't buy anything that can connect to a network. As a result, it can not be in 'beta' or have updates sent to it. But, if you want something from 1998 or beyond, you are going to find out that there are patches for it because manufacturers can not help themselves.