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a tale of two companies

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a tale of two companies

iPhone Launch, AT&T Vs. Apple Store

One of our readers, Frank Beacham, wrote in this morning after experiencing the iPhone launch first-hand in lines at both AT&T and the Apple. We thought his piece was well-written and quite telling about the difference in customer service between the two companies, so we posted it after the jump. More »

4:30 PM on Sat Jun 30 2007
By Mark Wilson
64,568 views, 73 comments