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posts about #accidentalsales more →
Dell Forced to Honor Accidental $15 Monitor Listing
| posts about #accidentalsales more → |
Dell Forced to Honor Accidental $15 Monitor Listing |
07/02/09
In the Dell case, the buyer and seller have entered into a contract since a transaction has indeed taken place. Dell should, by law, be forced into honoring that contract no matter if you bought one or 500 of those monitors.
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But from what I've read on other articles covering this it seems in US they just go "oops our bad, just buy it at full price now" and that's accepted?
07/02/09
Of course, all of this can be nullified by proper response as well. For example, if something is in an ad to go on sale a certain date and there is an error in the pricing the company will not have to honor the error pricing as long as an attempt to notify customers is made before the sale goes in effect. For example, several times something is advertised in an ad for Wal-Mart at a wrong price or with incorrect information but a flier is printed out and put in the location of the item days before the sale goes into effect.
07/02/09
So, on average, each person ordered 5 monitors.
No, in my opinion they shouldn't have to honor this. What remotely reasonable person doesn't realize this is a mistake? I don't know Taiwanese law though, so eh.
07/02/09
Or, perhaps, honor any single orders and disregard those who ordered multiple units in an obvious play to resell them for profit.
07/02/09
In Nasdaq stock trading, for instance, you can cancel clearly erroneous trades if the price difference is above some threshold. This helps keep the market orderly. This should also be applied to electronics sales.
07/02/09