While my own Verizon horror story did work out in the end (replacement phone received, $500 penalty avoided, woohoo), not many people have a globe-spanning soapbox like Gizmodo upon which to kvetch. Here are ten of the most stupendously terrible cases of customer service our readers have had to endure.
So, what, you think you're better than Batman? The Caped Crusader's out there protecting an entire city without packing heat but you can't defend your little abode without a gun? For shame! Here are four methods for protecting you and yours without exercising the Second Amendment.
Securing your home against intruders used to be as simple as barring your doors and locking your windows. But home automation services—offering everything from remote monitoring to keyless door locks—have revolutionized how we fortify our houses. Are these new systems any better at protecting us?
ADT's latest marketing effort sought to educate Santiago, Chile apartment owners about the dangers of home invasion by scaring the piss out of them when they got home.