Healthcare.gov's Technical Problems Are Taking Their Toll

First it was a bad script at the tech support hotline. Then it was general institutional failure stemming from the U.S. government's reliance on outside contractors. And now it's just the plain fact that when you're on a schedule and things go wrong you get behind. » 10/27/13 10:54am 10/27/13 10:54am

Why the U.S. Government Needs a "Digital Core"

If you've been watching C-SPAN—and who hasn't?—you'll know the House Energy and Commerce Committee started hearings yesterday with the government contractors for HealthCare.gov, the maybe-not-quite-ready-for-prime-time website for the Affordable Care Act. » 10/25/13 3:40pm 10/25/13 3:40pm