Why Southwest Airlines Is Building Parks in Each of Its 90 Cities

Over the last 47 years, Southwest Airlines has built a vibrant—if a little goofy—airborne community. Now some of that culture is fueling urban improvements on the ground. Southwest's new initiative called the Heart of the Community is working to build public spaces in all of the 90 cities the airline serves. » 4/15/14 3:40pm 4/15/14 3:40pm

The Crazy Things Delta Does to Cancel Fewer Flights Than Any Airline

Last year, Delta Air Lines canceled fewer flights than any other airline, scratching just 0.3 percent of its flights. That's more than five times better than the industry average. It's an obsession for Delta, an airline that once ranked near rock-bottom for cancellations, and as The Wall Street Journal explains, the… » 4/03/14 12:40pm 4/03/14 12:40pm

How an Arm Wrestle Resolved a Major Airline Dispute

David vs. Goliath. Burr vs. Hamilton. Ali vs. Frazier. These fights have captured the public's imagination like few others. On March 20, 1992, another battle entered this conversation. Herwald vs. Kelleher. Okay, so most likely, you probably don't have any clue who Kurt Herwald and Herb Kelleher are and why they… » 2/21/14 6:30am 2/21/14 6:30am

British Airways the First European Airline to Allow Gadgets at Takeoff

Last month, the European Aviation Safety Agency announced that it was going to join step with the FAA and allow electronic devices to be used during takeoff and landing. Now, British Airways is the first European airline to allow more free'n'easy use of gadgets in flights. » 12/19/13 4:30am 12/19/13 4:30am

After the FCC's decision to consider allowing in-flight phone calls, Delta Air Lines has just announced that calls won't be allowed on its flights. Apparently Delta CEO Richard Anderson agrees with the FCC Chairman, who himself thinks in-air calls would be super annoying. [Delta via TechCrunch] » 12/18/13 11:03am 12/18/13 11:03am

How an Engineer Earned 1.25 Million Air Miles By Buying Pudding

Most travelers take a passive approach to collecting Air Miles. The points accumulate in their account and, at some point, they might consider cashing them in for a free flight or upgrade—but there's a better way to do it. With a more aggressive approach to amassing Air Miles, there's a chance you may never have to pay … » 11/28/13 1:29pm 11/28/13 1:29pm

FCC Chairman Himself Thinks In-Flight Phone Calls Are a Bad Idea

After yesterday's very promising news that the FCC is (finally) considering allowing passengers to use their smartphones in the air, FCC Chairman Tom Wheeler wants folks to know that he personally doesn't love the idea of sitting amid constant phone chatter on a long flight. You and the rest of us, Mr. Wheeler. » 11/23/13 6:20pm 11/23/13 6:20pm