Are Apple Stores a Retail Utopia?

Is going into an Apple Store like entering some sort of Pleasantville where everyone is happy and things are always perfect? The New York Times seems to think so. According to a recent article, customers are enchanted by "relentlessly smiling employees," interesting architecture, and an atmosphere that feels like more of … » 12/27/07 9:20pm 12/27/07 9:20pm