There is a digital divide in America. Households in the bottom 20 percent of incomes are five times more likely not to have access to broadband than those in the top 20 percent. Yet this divide is often thought of as a rural versus urban divide. Yes, it’s expensive and difficult to run cables to every rural…
Hey, guys, guess what, big newsflash coming right up: Sometimes Comcast doesn’t tell the truth. The National Advertising Review Board (NARB) just ruled that the telecom behemoth can’t prove that it offers “America’s fastest internet” or the “fastest in-home wi-fi.” Because, well, these are not true statements.
I pay Time Warner Cable $70 a month for broadband that works 70-percent of the time. Just for fun, I recently upgraded to the company’s best, fastest service—300 Mbps—and guess what. After a year of speed tests, I can confidently say that I don’t get those speeds. Ever.
Today, the Federal Communications Commission (FCC) revealed new labels to help people cut through the bullshit when they’re buying home internet or mobile data plans. The labels are meant to combat hidden fees and blatantly misleading advertising that many consumers complain about when purchasing internet.
Millions of people are about to get online, thanks to a new FCC initiative that provides subsidies for low-income households. The agency just passed a plan to provide $9.25 a month to qualified families. For many, that’s the difference between internet access and living off the grid.
Cuba is one of the least digitally connected nations in the world. But Barack Obama has announced that Google will start providing the island nation with internet service.
The FCC ruled in favor of a free and open Internet in 2015, but the battle against that stance continues. Industry groups are appealing the FCC decision, in the hopes that they can delay or prevent the government from reclassifying broadband as a utility. President Obama was a strong advocate for net neutrality, and…
It’s a heart-wrenching moment when your web browser reports that it’s no longer connected to the internet. But there’s no reason to panic: We’ve distilled the troubleshooting process into five easy steps. Keep this list close by in case your internet suddenly breaks (or pass it on to friends and family the next time…
High-speed internet is improving across the US, but not everyone is experiencing the same level of improvement. Google wants to help solve that problem, albeit in a highly limited fashion.
Cuba is one of the least-connected nations in the world. But yesterday its state telecommunications company announced that it was launching the first domestic broadband scheme in Havana.
Last year the FCC had us all rejoicing when it upped the minimum requirements for broadband from 4Mbps to 25Mbps. It means that many internet service providers can no longer classify their service as broadband. So while it didn’t instantly improve speeds, it did shame ISPs and cost them in tax breaks and grants that…
When a programmer from Tennessee returned home off vacation, he found Comcast hassling him for using 120GB of data while he was away from home. But it turns out that a simple typo in Comcast’s records was what saw him copping the blame for someone else’s data habit.
An entire town in northern Canada just lost its internet. Not for a few minutes. Not even for a few hours. The area’s one and only internet service provider went out of business, and now the town of Stewart, British Columbia will be without internet for months.
British broadband provider TalkTalk has admitted that all of its 4 million customers’ names, addresses, dates of birth, email addresses, phone numbers and bank details may have stolen by hackers.
Comcast is trying out a new fee that offers an all-you-can internet upgrade to customers with data caps. The so-called “Unlimited Data Option” allows you to use the internet as much as you want. The fee is $30, in addition to what customers are already paying for service. Wait, what?
Comcast can’t stop talking about all the upgrades it has planned for its internet service. An executive recently told the press that it plans to upgrade its entire network to the DOCSIS 3.1 standard, a move that would enable gigabit speeds for all Comcast customers. Testing is underway now, and it should be done in…