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12/01/09
12/01/09
11/26/09
11/25/09
11/25/09
11/25/09
11/25/09
1I ring out the customers I just helped on the floor frequently. Especially if there is a line at the other registers. That customer will come to me next time for honest advice and faster service.
2Why wouldn't a non-taxable donation be marked as a non-tax item?
11/25/09
11/25/09
11/25/09
11/25/09
The Livestrong bracelets are a SKU item, and as such, based on what I know of Radio Shack, don't factor into any employee commissions. Besides which, shouldn't a consumer who is seriously concerned about a $1 charge double check the total amount before consenting to the debit/credit purchase? Or even double check the receipt before exiting the store?
11/25/09
This guy is first off an idiot and the Consumerist is starting to get a little desperate with their articles. The ONLY way for the man to be charged is if he hits "Accept" on the keypad. I would have to reach over the counter and hit the "Accept" key for him.
If the man hit "Accept" it is his own fault but if he wants to get a refund I'll be more then happy to explain he can get a tax break from it or I'll be happy to give him a dollar seeing the couldn't just live and die and give the money to a decent cause that is for a cure of cancer.
The guy is obviously just trying to start up some BS along with the women that says it happened to her.
I'll say this one last time the only waht way for this to happen was the customer hitting "Accept" on the keypad. Yes she could have made a mistake but blaming a company for $1 is really childish and then complain that they offered a refund but she would have to drive to the store... what does she want the person to drive to her for her mistake? I don't think so. The customer is wrong here and I respectfully ask that Gizmodo not feed the troll (Consumerist) on this one by reprinting such an outrageous claim the company stole a dollar or they were scammed.
11/25/09
And yeah, Consumerist seems to have gone down the drains recently. And the new 'look' doesn't help, nor does the elitism of their commenters.
I woulda changed my name a while back: "dragonONE, starred at Giz, banned at Consumerist" just to demonstrate how sad Consumerist's gotten. Post after post of utter crap and when I make a comment I get the swift banhammer from Roz with no appeal - yet they constantly disenvowel others.
So, I'll just say this in spite of Consumerist: Why s ths n Cnsmrst nd Gzmd? [a]
11/25/09
Wow, Just for the sake of it I checked the receipt for some electronic components that I got a couple of weeks ago and they DID add that to my receipt without my consent... Sneaky bastards....
11/25/09
that "N" next to the 1
probably stands for whatever answer the costumer gave, either Y or N
11/25/09
11/25/09
11/26/09
11/26/09
11/26/09
11/25/09
"The only way for an employee to add the Livestrong donation on a customer’s receipt without their knowledge is to reach around the counter and press yes for them, while simultaneously blocking the screen that says everything on the ticket, or to manually enter the (refundable) sku that the employee gets no credit for."
11/25/09
11/25/09
I'm growing a moustache for Movember. If they want my money, they'll have to take it from my Movember donation page.
[us.movember.com]
11/25/09
There, you happy now Mr. Chen?
11/25/09
11/25/09
Perhaps the most mature is to acknowledge it's not right, realize it's just a dollar and went to a good cause, maybe make one call as a civic duty, and move on with one's life.
11/25/09
In my case:
-Cost: waste of 30 minutes that I would have wasted on something else either way
-Benefit: Taught a corporate douche about the ethics of charging people without giving goods or services
Letting things go is the worst thing you can do. I would get the money from the thieves at RS and send the money to St. Judes.
11/25/09
11/25/09
11/25/09
When in the Course of human events it becomes necessary for one people to dissolve the political bands which have connected them with another and to assume among the powers of the earth, the separate and equal station to which the Laws of Nature and of Nature's God entitle them, a decent respect to the opinions of mankind requires that they should declare the causes which impel them to the separation.
We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, the pursuit of Happiness, and not letting some punk kid Donate a dollar to cancer research Without Permission.
11/26/09
11/25/09
11/13/09
11/13/09
How do you Google a new battery? #dellcustomerservicesucks
11/13/09
"no, I just want to know if I can swap out my 6 cell battery for a 3 cell battery."
hence the just should have googled it #dellcustomerservicesucks
11/13/09
I thought she was calling so that she could get Dell to replace her 6 cell battery for a 3 cell one. I think she was calling for service, not for information. #dellcustomerservicesucks
11/13/09