Dear Valued Asshole: Do You Have a Cable Bill Insult Story?

Recently, we've been hearing about a slew of cable customers ending up with less than flattering names at the top of their cable bills. And since this is apparently something that happens quite a bit—we want more. If you've ever changed a customer's name, or known someone who has changed a customer's name, or if… » 2/05/15 12:47pm 2/05/15 12:47pm

Big Cable Is Tricking Advocacy Groups Into Fighting Net Neutrality

The public wants net neutrality. We've all made it pretty clear. But the cable companies don't. They've already ginned up some lobbyist-funded, anti-neutrality groups, but now it seems they're going a step further, tricking real groups into joining up. » 6/11/14 10:23am 6/11/14 10:23am

FCC Incest: Meet the Cable Cronies Who Control Net Neutrality's Future

The fate of net neutrality has never looked bleaker, with the FCC's proposed rules basically dismantling the free and open internet that we know today. You can thank the agency's notorious revolving door for that; for years, FCC officials and the people they're supposed to be regulating have been playing a horrible… » 5/22/14 2:02pm 5/22/14 2:02pm

Netflix Is Trying To Make Partnership Deals With Cable Providers

According to The Wall Street Journal, Netflix is trying to initiate negotiations with cable companies like Comcast and Suddenlink Communications to integrate a streaming app in their set-top cable boxes. It will be interesting to see how this plays out given that cable companies have been worried for years about… » 10/13/13 8:49pm 10/13/13 8:49pm

Does Anyone Actually Like Their Cable Company?

Everyone's least favorite cable company is... Time Warner Cable. Joke. Not really. Maybe. Anyway! Everyone's least favorite cable company seems to be their own cable company. Cable companies are an impossible mess to fix, no matter what we do, cable seems to stay the same evil prodding mess it's always been.… » 8/06/13 9:00pm 8/06/13 9:00pm

Time Warner Cable Just Removed CBS and Showtime (Updated: Maybe No?)

It seems like cable companies are always having trouble striking deals with TV networks but this giant fail is especially ridiculous: Time Warner Cable has removed CBS from its channel lineup in major cities like New York, Los Angeles, Chicago, Boston, Dallas, etc. and Showtime from its nationwide cable service.… » 7/30/13 12:27am 7/30/13 12:27am

Why Cable Companies Really Want You to Get a Landline

BuzzFeed FWD points out something awfully backwards in the world today: cable companies really, really want you to get a landline. In fact, they make it so damn cheap that it feels irresponsible not to get a landline—even if you absolutely do not need it. » 9/27/12 8:40pm 9/27/12 8:40pm

Stop Censoring the Names of Alfred Hitchcock, Charles Dickens and Other…

A cable company in the UK had a bit of a snafu with a super strict censoring system in its TV guide over the weekend. They were asterisking Alfred Hitchcock, Charles Dickens, the soccer team Arsenal, the movie Hancock and any other name or title that had a penis or butt related word in it. » 12/19/11 9:20pm 12/19/11 9:20pm

Are People "Cutting the Cord" Just People Who Can't Afford Cable?

193,000 people quit their paid television plans last quarter. Sounds like a lot, and it is! But as any horse-breeder will tell you (I would guess?): it's about quality, not quantity. And the people leaving cable behind, GigaOm reports, aren't the ones the cable companies care about. While high-value consumers—the… » 8/10/11 11:02am 8/10/11 11:02am

Comcast Testing Super Set-Top Box That Does Cable TV and Web Video

Comcast subscribers in Augusta, Georgia are currently playing guinea pig for a new set-top box that lets them watch internet video in addition to regular TV (and search seamlessly across both). But should one cable box have all that power? » 12/14/10 9:00am 12/14/10 9:00am

Whoever Writes Comcast's Movie Descriptions Is a Genius

This astute synopsis of Lindsay Lohan's ultra-meta pièce de résistance isn't a fluke—no, over at Comcast, movie summarization has been elevated to an artform. That, or their whole staff has a raging pill habit. Either way! » 12/11/09 1:31pm 12/11/09 1:31pm

Time Warner Hijacked My Browser Because of Piracy

Time Warner, perhaps hip to the fact that I haven't bothered to check my meat space snail mail mailbox in the last three weeks, took matters into their own hands and inserted this warning directly into my browser. » 12/03/09 5:32pm 12/03/09 5:32pm

Comcast Delivering Two More Apps For The Holidays

Continuing Comcast's big day, Zats has learned that the cable provider will be rolling out two more customer apps (in addition to their data usage meter) in the near future: Xfinity and remote DVR scheduling. » 12/03/09 12:37pm 12/03/09 12:37pm

3D TV: Blu-ray Looks Great, But What's Next?

3D TV hardware still has a ways to go, but Panasonic's vision is starting to congeal: It will require glasses, and—at least for some content—it will be awesome. But wait, quick question! What will we watch? » 8/20/09 9:00pm 8/20/09 9:00pm

Cablevision Scamming People Into Getting Converter Box With Basic…

A Consumerist reader looking to hook up basic service to a cable-ready TV was told by Cablevision that a converter box would be needed "no matter what." He was also accused of being "disrespectful." » 2/23/09 11:40am 2/23/09 11:40am

Cox Communications Getting Into The Wireless Business

Cox communications, one of the top three cable companies in the US, is planning on making a foray into the wireless business with an offering that integrates all of their services into one device. Cox president Patrick Esser explained saying: "I won't divulge too many secrets here, but we'll focus on providing simple… » 8/19/08 5:40pm 8/19/08 5:40pm

FCC Extends Analog TV Support Until 2012

The previously mandated analog TV cutoff date of 2009 has just been extended by the FCC, meaning that even though broadcasters (the people like NBC who send out the shows) will be dropping the analog feed, cable operators (the local cable companies that take your money every month) will still have to support old ass… » 9/12/07 3:46pm 9/12/07 3:46pm

Exploding PowerBook Surprisingly Not Sony's Fault

Most consumers unassumingly trust the technicians that a cable company or any other kind of service provider sends to their door, but this incident is a flametastic reminder that just because they're wearing a badge doesn't mean they know what they're doing. A tech for Comcast showed up at this woman's house to… » 12/18/06 4:04pm 12/18/06 4:04pm