<![CDATA[Gizmodo: cable companies]]> http://tags.gizmodo.com/assets/base/img/thumbs140x140/gizmodo.com.png <![CDATA[Gizmodo: cable companies]]> http://gizmodo.com/tag/cablecompanies http://gizmodo.com/tag/cablecompanies <![CDATA[Time Warner Hijacked My Browser Because of Piracy]]> Time Warner, perhaps hip to the fact that I haven't bothered to check my meat space snail mail mailbox in the last three weeks, took matters into their own hands and inserted this warning directly into my browser.

At this point, file sharing warnings via snail mail and e-mail are pretty commonplace. But this is the first time I've heard of an ISP taking the matter straight to the browser. At first I was worried, and then I was a bit annoyed, but I have to say, I give them credit for giving me the benefit of the doubt here.

The purpose of this email

and by email they mean the electronic message they forced onto my screen

is to remind you that the distribution of copyrighted material in this fashion may violate both copyright laws and Road Runner's terms of service, and to tell you a bit about peer-to-peer programs, the dangers they can pose to your computer and our network, and the steps you can take to protect yourself.

Considering all of the horror stories you hear, this was a pretty reasonable intervention. All I had to do was click, "I am aware of this issue and will take steps to resolve it," and I was on my merry way. Whether those steps should be deleting all the copyrighted material off my computer, removing my P2P software, getting my shit together and using a private tracker, or just trying a little bit harder to resist the urge to download Nic Cage's entire filmography on Mininova, they don't say. But as Road Runner didn't treat me like a criminal, I'll respect them by not being one. Or at least being a sneakier one.

For some people, one copyright violation notice from their ISP is enough to scare them straight forever. Others wear their warnings like badges of honor. What are your experiences with ISPs and copyright infringement? Weigh in in the comments.

]]>
http://gizmodo.com/index.php?op=postcommentfeed&postId=5418421&view=rss&microfeed=true
<![CDATA[Comcast Delivering Two More Apps For The Holidays]]> Continuing Comcast's big day, Zats has learned that the cable provider will be rolling out two more customer apps (in addition to their data usage meter) in the near future: Xfinity and remote DVR scheduling.

As it turns out, Xfinity is just a rebranding of TV Everywhere—a free service that allows you to play your tv content on up to three authenticated internet devices. We already knew that would be rolling out in December, but Zats has specified an exact date of December 12th.

As for remote DVR scheduling, details are a little hazier. Comcast has "promised" that the feature is on the horizon, but no specific dates have been announced. [Zats]

]]>
http://gizmodo.com/index.php?op=postcommentfeed&postId=5418150&view=rss&microfeed=true
<![CDATA[3D TV: Blu-ray Looks Great, But What's Next?]]> 3D TV hardware still has a ways to go, but Panasonic's vision is starting to congeal: It will require glasses, and—at least for some content—it will be awesome. But wait, quick question! What will we watch?

I spent a few minutes planted in front of Panasonic's latest 3D TV hardware, with a similar demo reel to the one Mark saw back at CES, displayed with the same massive technology—Panny's "3D Full HD" system, which imperceptibly flickers between left and right video data channels to maintain genuine 1080p content. Since then, their first 3D Blu-ray player has come out of its shell, albeit in a disguised preproduction form seen above.

I came away from the presentation with a different feeling than Mark did— there were times when the imagery was awkward, but it never felt like "work." It was still clear, though, that some types of content weren't a perfect fit for Panasonic's—and probably anyone else's—3D standard. Deep shots where absolutely everything is in perfect focus, for example, were a little disorienting, and hard to fix my eyes on. The preview for Up! was chock-full of artificial depth of field effects that, despite being programmed for 3D display, somehow felt a little off.

Live filmed events, be it basketball or the Beijing Olympics opening ceremony, are where the system really shines. No doubt helped by the fact that the TV was the size of a upturned car, these shots actually feel immersive—the basketball bit honestly gives the feeling of a courtside view, which is completely stunning. This is an effect which it at least seems like moviemakers ought to be able to replicate, once they've gotten used to how to film for 3D.

Therein lies a huge, looming problem: as it stands, the 3D content starts and stops at feature films, and specifically, Blu-ray. That's it. Pressed about the prospect of 3D TV content, Panasonic's VP of Consumer Electronics Bob Perry, couldn't come anywhere close to making promises: from here, it's up to the content providers to decide if they want to give their customers 3D. According to Perry, they will, but the day when cable companies or now-fledgling IPTV firms jump onboard is firmly in the future. For now, the outlook is a lot like it was for full 1080p video back when it first hit the stage: the display tech is ready, but the content won't be there for a while. Remember, there are still only a handful of ways to get real 1080p content on your TV now; 3D, at least for a few years, will be way more niche than a simple resolution bump ever was.

That said, there's still time. Panasonic's mum on release dates, since they haven't even announced a specific product line yet, but the story's going to go something like this: They'll release their first wave of 3D sets next year, all plasma, and all at about 50 inches and up, with accompanying Blu-ray players. And there will be Blu-ray movies to watch on them, but anything beyond that is totally up in the air. One way to look at this is that 2010 will be the year that usable 3D hardware hits the mainstream; another, that 2010 is the year that the content-producing world either chooses to let 3D TVs live, or they don't.

]]>
http://gizmodo.com/index.php?op=postcommentfeed&postId=5342104&view=rss&microfeed=true
<![CDATA[Cablevision Scamming People Into Getting Converter Box With Basic Service]]> A Consumerist reader looking to hook up basic service to a cable-ready TV was told by Cablevision that a converter box would be needed "no matter what." He was also accused of being "disrespectful."

I have never been so appalled as when I called Cablevision to activate BASIC cables service for an apartment in Brooklyn. I called Cablevision on behalf of my boss's 95 year old uncle. He currently has rabbit ears providing his television signal at his fathers house. He asked me what would happen as of February 16th. I told him that if he was using an antenna to get his local channels that it would cease working as of that date. He asked me to call Cablevision and ask them to provide BASIC service as of that date.

I called Cablevision and after entering the correct prompts, I was routed to the sales department as a new customer. I gave the sales rep the address that I needed service at. After he verified that Cablevision serviced that particular building, he told me that iO service was available. I informed him that I only needed BASIC cable, channels 2-12 only. He told me no problem, I would even receive HBO and Starz free for 90 days. Again reiterated that I ONLY wanted channels 2-12. I said that I did not need a box, I only wanted to hook up signal to a cable ready tv. After talking over me, he said that Cablevision requires a box no matter what. I told him that was incorrect and that a box was not needed for local channels if you have a cable ready tv. The rep then told me that I was "disrespecting" him and that he knows what he is talking about. I then asked to speak to a supervisor as this guy had no idea what he was talking about.

I am a communicatons installer and my company not only specializes in telephones, we install and set up home theater systems as well. I could not believe what I was going through to get simple basic service from Cablevision. After waiting on old for two or three minutes a supervisor came on the line and I basically said that after speaking to your rep, he tried to sell me a box and a service that was not necessary. I didn't want a box or digital service, I just wanted BASIC service. He asked me if that was all and I said yes. He put me on hold and in another two or three minutes went by and the original representative came back on and told me that a supervisor had "approved" my request to have basic service without a converter. We finished the order and after hanging up I was absolutely floored that they would try to sell their iO service and a monthly box rental after SPECIFICALLY asking for only local channels and saying that I did not want their "free" channels. A supervisor has to "approve" having local service only??? How many people are they scamming with this obviously unfair and illegal sales tactic.

This is specifically the reason why I dumped this horrible company for Verizon Fios at my home. I would rather pay more that even give a dollar to Cablevision.

A cable company trying to scam DTV converts? Why, cable companies are known for their ethical sales practices—much like car salesman and Best Buy. I am shocked and appalled. UPDATE: It has come to our attention that some neighborhoods do require a box—but the fact that this request was eventually "approved" without a converter still raises questions. [Consumerist]

]]>
http://gizmodo.com/index.php?op=postcommentfeed&postId=5158713&view=rss&microfeed=true
<![CDATA[Cox Communications Getting Into The Wireless Business]]> Cox communications, one of the top three cable companies in the US, is planning on making a foray into the wireless business with an offering that integrates all of their services into one device. Cox president Patrick Esser explained saying: "I won't divulge too many secrets here, but we'll focus on providing simple calling plans, integrating all our services into one device with a consistent cross-platform interface; and making our content and applications mobile."

The move shouldn't be all that surprising if you kept up with the 700 MHz spectrum auction earlier this year. During the auction, Cox dropped $304 million for its piece of the wireless pie. Esser noted that the company plans on investing a total of $500 million in wireless spectrum before all is said and done. No doubt they will need every penny (and probably more) if they want to make a mark in the highly competitive wireless business. [PC Mag]

]]>
http://gizmodo.com/index.php?op=postcommentfeed&postId=5038995&view=rss&microfeed=true
<![CDATA[FCC Extends Analog TV Support Until 2012]]> The previously mandated analog TV cutoff date of 2009 has just been extended by the FCC, meaning that even though broadcasters (the people like NBC who send out the shows) will be dropping the analog feed, cable operators (the local cable companies that take your money every month) will still have to support old ass analog TV sets. They have two ways do to it.

The cable operators, come Feb 2009, can either convert digital SD signals to analog SD signals and throw it across their cable lines to you, or they can give all their grandma and grandpa customers with old sets a digital to analog converter box. It's a tradeoff between sucking up more of their bandwidth or giving away free equipment.

Come 2012, five years from now, the FCC will make another decision whether to force cable operators to support analog signals. [Ars Technica]

]]>
http://gizmodo.com/index.php?op=postcommentfeed&postId=299239&view=rss&microfeed=true
<![CDATA[Exploding PowerBook Surprisingly Not Sony's Fault]]> Most consumers unassumingly trust the technicians that a cable company or any other kind of service provider sends to their door, but this incident is a flametastic reminder that just because they're wearing a badge doesn't mean they know what they're doing. A tech for Comcast showed up at this woman's house to install her cable modem, but wound up detonating her Powerbook after plugging the coaxial cable from the modem into a "similar-appearing" electrical cable while the Powerbook was still connected to it. Results?

Everything on the desk was blackened with soot and burned either partially or completely. Three external hard drives, a digital camera, videotapes, papers, CD's, etc. The floor, wall, and radiator cover were burned, along with the tabletop.

Every cable that was connected to the laptop, Ethernet, Firewire, Power, and USB, was forcibly shot out of each portal, and each portal covered with the black soot. Metal bits and electronic debris from the power cable hub and other cables was scattered around the room and some wires had split apart into copper shreds. Molten silver metal flecks are still lodged in the windowsill.


Ouch. While Comcast took responsibility and paid for the damages as well as data recovery services for the hard drive and is in the slow process of paying for the damages, it's a harsh way to learn that techs don't know everything. Though Gizmodo does.

The full story of how the cable company incinerated my Powerbook. [MacWork via Consumerist]

]]>
http://gizmodo.com/index.php?op=postcommentfeed&postId=222706&view=rss&microfeed=true