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11/10/09
As a web designer, I'm tired of it being something that's always lurking in the background.
"How many keywords can we fit in there? How many URLs do we need that redirect to us? Can you get Google to make our page the #1 result for 'doctor'?"
What I'd personally find helpful is if Google somehow knew what questions to ask you if you give it something very vague. For instance, if I searched "doctor" it would give me search results like normal, but at the top where it commonly says "Did you mean...?" it could ask me, "Would you like to see doctors in your area?" I click yes. "What kind of doctor are you looking for?" I select pediatrist. "Would you like to sort these by name, distance?" I click distance.
And all the while, Google is making AJAX calls that reflect in real time what I click instead of guiding me from one page to the next.
It would be incredibly complex to set up, sure, but if anyone could do it, it would be Google. #googlecaffeine
11/10/09
11/10/09
In fact I just did that. Google suggested "pediatrics [zip code]". When I click on that, google maps opens up showing me (with tabs and a corresponding doctor/clinic list) exactly where I can find one along with user reviews, websites, phone numbers, etc.
Beneath that are regular text search results.
I mean that's pretty a comprehensive result from just one word and a zip code. #googlecaffeine
11/10/09
@jibbly: Yeah, I'm not saying the current system is by any means broken, and for those who know what they're doing I think it should be a no brainer most of the time. Unfortunately I design website almost exclusively for those who are 60+ years old. Many of these people think Google is the Internet, sort of in the same way many people thought AOL was the Internet back in the day.
It usually makes it that much harder for me when I'm doing user testing and they can't find the darn site. What I'm proposing isn't something for people like us who frequent Gizmodo - something like that would be wasted on us. But threaded searched could help make the web more intuitive for people who are more asking questions than needing results.
For instance, searching "doctor stomach problems" (something I've seen my users search during testing) doesn't produce any results for gastroenterologists in your area. The terms are too vague for Google to understand, though it makes complete sense to someone who's typing it in. The same person who does this kind of search doesn't know that gastroenterologists are called "gastroenterologists" - to them they're called "doctors" and "I have stomach problems."
I'm not making demands that Google be "better" by any means, because for me it's pretty damn good. I'm just pointing out how it could be improved for those of us who aren't as tech savvy. #googlecaffeine
11/10/09
Your example still doesn't hold up. I googled "stomach doctor" and the first result is the wiki definition of the proper term "gastroenterologists". Below that is the a map and list with detailed information on the side - the same format as when I searched for "pediatrist [zip code]". I didn't even have to enter my zip this time since google remembered from my last search.
There are two parts to your argument. 1) Websites that you develop don't readily show up on Google (presumably from a search with a broad term) and 2) that Google should make searching easier for complete novice users.
1) This is a pretty specific problem - one that's related to how google ranks their search results and how you can get your website on their search results, preferably at the top. This isn't a user issue, this is your (site administrator/marketing) issue.
2) As far as my own tests go with your examples, I agree that the results can be better organized and easier to digest. There is a lot going on with a large amount of information that might be overwhelming. However, Google's search philosophy isn't one of hand holding (Bing and AskJeeves, among others claim to do that, but personally their UIs don't seem much easier to navigate than Google).
What Google does best provide tons of information and leaves it up to the user to figure out how to utilize it. They help you along by providing tools for the search (maps, shopping, images, videos, finance, etc). Their options are MUCH more comprehensive than competitors. I can't imagine that it would be hard for anybody, even novice elderly users, to learn a few basic point-and-click "advanced" options. #googlecaffeine
11/10/09
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11/10/09
@KeyserSoze: Mmm. Chicken-y Boolean goodness. Just like mom used to make! #googlecaffeine
11/10/09
11/10/09
Hitler. #googlecaffeine
11/10/09
Hitler. #googlecaffeine
11/10/09
11/10/09
Hitler! #googlecaffeine
11/10/09
Hitler. #googlecaffeine
11/11/09
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11/10/09
Like your wife. #googlecaffeine
11/10/09
11/10/09
Like your sister. #googlecaffeine
11/10/09
Like your dog.
Waitaminute. #googlecaffeine
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11/10/09
@PurpleMonkeyDishwasher: : So what yer sayin' is that Bing is the decider. #googlecaffeine
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edit: spoken in a Stewie Griffin voice
10/09/09
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10/09/09
[bobmansrants.blogspot.com]
10/09/09
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08/31/09
Still, I do loves my Diet Pepsi.
08/31/09
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09/01/09
08/31/09
My gamer grub is your fuckin' trachea!
08/31/09
08/31/09
I need to go make coffee now. Damn all the coffee talk this week, it's all I can think about.
08/31/09
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