HBO and Friends Want Their Own Pipes for Internet TV

Just when you thought the net neutrality debate had died down, a band of content providers now want special treatment. The Wall Street Journal reports that HBO, Sony, and Showtime are asking internet service providers to be treated as "managed" services. In other words, they want dedicated bandwidth for their video… » 3/19/15 5:28pm 3/19/15 5:28pm

The Lamest Official Reactions Against Net Neutrality

Let's all agree on one thing: The Federal Communications Commission passing the strongest net neutrality rules in America's history is a step in the right direction. But that didn't stop an army of naysayers from crowing about an imaginary government takeover of the internet or how the new plan would slash their… » 2/27/15 10:00am 2/27/15 10:00am

A Look Back at the Long Road to Net Neutrality

The Federal Communications Commission is scheduled to vote on a proposal today that effectively bars internet companies from prioritizing some internet traffic over others. As John Oliver famously explained "ending net neutrality would allow big companies to buy their way into the fast lane, leaving everyone else in… » 2/26/15 7:00am 2/26/15 7:00am

Dear Valued Asshole: Do You Have a Cable Bill Insult Story?

Recently, we've been hearing about a slew of cable customers ending up with less than flattering names at the top of their cable bills. And since this is apparently something that happens quite a bit—we want more. If you've ever changed a customer's name, or known someone who has changed a customer's name, or if… » 2/05/15 12:47pm 2/05/15 12:47pm

More Comcast Customers Report Name Changes to "Whore" and "Dummy" 

Remember a couple days ago, when the world learned Comcast had changed a customer's name from "Ricardo Brown" to "Asshole Brown?" Looks like our Ricardo might not have been the only one. More Comcast customers have reported similar incidents to Elliott.org. The name changes range from "dummy" to "whore" to the… » 1/30/15 7:20pm 1/30/15 7:20pm

Comcast Changed Customer's Name to "Asshole Brown" But Is Totally Sorry

When Ricardo Brown from Spokane, Washington got his most recent bill from Comcast, he had an extra special reason to be dismayed. It wasn't the pricey charges—we're all used to that by now. No, it was that on this particular bill, Comcast appears to have misspelled his name. By replacing it entirely with the word… » 1/28/15 6:17pm 1/28/15 6:17pm

How Comcast's Political Machine Is Manipulating (And Impersonating) You

Did you know that Comcast ghostwrites endorsement letters from politicians to the Federal Communications Commission about its awful merger with Time Warner Cable? Like, a Comcast flack literally puts words in local leaders' mouths and then uses them as evidence that America likes this merger. » 1/26/15 5:45pm 1/26/15 5:45pm

Local ISP Offers Internet Speeds 10 Times Faster Than Google Fiber

While Kansas City and others gloat about their gigabit internet from Google Fiber, a small internet service provider in Minnesota is about to offer stupid fast 10-gigabit connections to consumers. US Internet just announced that the new service will be available to 30,000 households in Minneapolis next summer. It'll… » 12/24/14 3:30pm 12/24/14 3:30pm

Comcast Technician Tracker: Finally, No More Waiting Around All Day

Comcast is launching a new technician tracker through its MyAccount app, which lets you keep an eye on where the Comcast technician that's supposed to be at your house actually is. Waiting around for the cable guy to show up is a total pain in the butt and a huge waste of time. I never thought I'd say this, but thank… » 11/20/14 11:58am 11/20/14 11:58am