Comcast Treats City to Fiber After Suing It For Installing Fiber

Insulting news, residents of Chattanooga! Comcast will soon offer its 2 Gigabit-per-second fiber internet service to some 200,000 customers in the area. Why insulting? Because just a few years ago Comcast sued Chattanooga’s utility board for building a fiber network, forcing residents to use its own super slow… » 5/01/15 1:16pm 5/01/15 1:16pm

A Hearing Might Kill Off The Comcast-Time Warner Merger

Last week, Bloomberg reported that the Justice Department might snuff out the impeding Comcast-TWC merger for violation of antitrust laws. Now, the WSJ has joined the mourning party, with a report saying the FCC will designate the merger for a hearing. That wouldn’t kill it dead, but it would certainly sharpen up the… » 4/22/15 11:07pm 4/22/15 11:07pm

HBO and Friends Want Their Own Pipes for Internet TV

Just when you thought the net neutrality debate had died down, a band of content providers now want special treatment. The Wall Street Journal reports that HBO, Sony, and Showtime are asking internet service providers to be treated as "managed" services. In other words, they want dedicated bandwidth for their video… » 3/19/15 5:28pm 3/19/15 5:28pm

The Lamest Official Reactions Against Net Neutrality

Let's all agree on one thing: The Federal Communications Commission passing the strongest net neutrality rules in America's history is a step in the right direction. But that didn't stop an army of naysayers from crowing about an imaginary government takeover of the internet or how the new plan would slash their… » 2/27/15 10:00am 2/27/15 10:00am

A Look Back at the Long Road to Net Neutrality

The Federal Communications Commission is scheduled to vote on a proposal today that effectively bars internet companies from prioritizing some internet traffic over others. As John Oliver famously explained "ending net neutrality would allow big companies to buy their way into the fast lane, leaving everyone else in… » 2/26/15 7:00am 2/26/15 7:00am

Dear Valued Asshole: Do You Have a Cable Bill Insult Story?

Recently, we've been hearing about a slew of cable customers ending up with less than flattering names at the top of their cable bills. And since this is apparently something that happens quite a bit—we want more. If you've ever changed a customer's name, or known someone who has changed a customer's name, or if… » 2/05/15 12:47pm 2/05/15 12:47pm

More Comcast Customers Report Name Changes to "Whore" and "Dummy" 

Remember a couple days ago, when the world learned Comcast had changed a customer's name from "Ricardo Brown" to "Asshole Brown?" Looks like our Ricardo might not have been the only one. More Comcast customers have reported similar incidents to Elliott.org. The name changes range from "dummy" to "whore" to the… » 1/30/15 7:20pm 1/30/15 7:20pm

Comcast Changed Customer's Name to "Asshole Brown" But Is Totally Sorry

When Ricardo Brown from Spokane, Washington got his most recent bill from Comcast, he had an extra special reason to be dismayed. It wasn't the pricey charges—we're all used to that by now. No, it was that on this particular bill, Comcast appears to have misspelled his name. By replacing it entirely with the word… » 1/28/15 6:17pm 1/28/15 6:17pm