<![CDATA[Gizmodo: Computer Repair]]> http://cache.gawker.com/assets/base/img/thumbs140x140/gizmodo.com.png <![CDATA[Gizmodo: Computer Repair]]> http://gizmodo.com/tag/computer repair http://gizmodo.com/tag/computer repair <![CDATA[ Texan Law Requires Computer Repair Techs To Have PI Licenses ]]>

Texas has a new law that makes it mandatory for computer repair technicians in the state to have private investigator licenses. This is being contested by at least one advocacy group that's suing, as many techs don't know they're being criminals by doing their jobs. The strange new law comes about because sometimes in the course of repairing a computer some investigation is needed, and in the great state of Texas that's a felony without a license. It can take up to three years to get one, so this whole thing is messed up. Hopefully no poor minimum wage Windows jockey will wind up in jail over this, but stranger things have happened in Texas. Looks like those Geek Squad guys will get real badges, though. [Gear Log]

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Wed, 02 Jul 2008 20:43:34 EDT Matt Hickey http://gizmodo.com/index.php?op=postcommentfeed&postId=5021664&view=rss&microfeed=true
<![CDATA[ Doctor Computer is Probably a Safer Bet Than the Geek Squad ]]>
When your computer is on the fritz, go to someone you trust. Someone like Doctor Computer. [UCB Comedy]

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Fri, 28 Mar 2008 18:00:00 EDT Adam Frucci http://gizmodo.com/index.php?op=postcommentfeed&postId=373652&view=rss&microfeed=true
<![CDATA[ Geek Squad Tries To Suck Less With New Facility, Fabio Helps Too ]]> You know the Geek Squad, right? Those admittedly nerdy guys and dolls in Best Buys 'round the country that try to fix your computer? Well, they've heard many of the complaints lobbied against them like slow turn around time and not-as-high-quality-as-it-could-be service. (Brian Lam, our fine leader, had a few friends screwed by the Geek Squad recently. We're talking lost digital photos, completely reinstalling Windows when that wasn't requested, etc.)

They've just opened a comically large warehouse just outside Louisville, Kentucky, aka the capital of the world, in order to redress these issues. For a photo tour of the facility, along with some running social commentary inspired by listening to right wing talk radio, jump for joy. Did I mention that Fabio was there?

I was dragged from my big, huge mansion in Manhattan to Louisville to cover this thing. The day opened with a Geek Squad helicopter majestically floating above the local square. Why? I don't know.

gscopter.jpg

Then there was a press conference with the founder of Geek Squad, the mayor of Louisville and Fabio. Yeah, that Fabio.

gspressconf.jpg

The news here was that Geek Squad is teaming up with the city to bring Wi-Fi to it. Of course, details of the deal weren't discussed in the slightest. Who needs details?

The big daddy, however, was the huge ass facility Geek Squad built. I've got a few pics for your amusement.

gsfactory1.jpg

gsfactory2.jpg

In essence, the facility was constructed to, as I said earlier, redress quality assurance issues that plagued Geek Squad in the past. Once completely up and running, the facility should be able to turn out faulty computers within three days. That is, send it in on Monday, you'll have it back on Thursday. It's just a matter of people being willing to pay more for shipping charges; the computer will likely be fixed within the same day that it arrives at the warehouse. The new facility will be big on data recovery, too. They're thinking of constructing a clean room to really get customer's data back from the dead.

They take that whole "Geek" thing seriously.

gscomic.jpg

Later today, I'll have an interview with Fabio up. It turns out he's a pretty big nerd and loves his electronics. Look, him soldering a motherboard!

gsfabiosolder.jpg

Keep your eyes peeled. I asked all the tough questions.

Geek Squad Home Page [Geek Squad]

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Thu, 26 Oct 2006 17:41:54 EDT Gizloco http://gizmodo.com/index.php?op=postcommentfeed&postId=210406&view=rss&microfeed=true