Verizon FiOS Is The Best Cable Bundle, Says Consumer Reports

Cable companies routinely score lower in customer satisfaction than almost any other consumer service, and a large part of that is the fact that most Americans can't choose their cable provider. But if you do have options, you should choose Verizon FiOS, according to a new report from Consumer Reports. » 3/28/13 11:15am 3/28/13 11:15am

AT&T Is the Worst Carrier Again, Says Consumer Reports

For as long as we can remember, AT&T has been rated the worst carrier of all carriers by Consumer Reports. This annual report placing AT&T last is as consistent as Christmas being on December 25th every year. So yes, for this year, it's the same story. AT&T is the worst again. And Christmas is on the 25th of December. » 11/29/12 6:00am 11/29/12 6:00am

Why Won't Consumer Reports Recommend Its Highest-Rated Phone?

If you are looking to buy a refrigerator or other boxy, new stainless steel-clad appliance, there is likely no better—or at least better respected—reference manual than Consumer Reports. It is theoretically as unbiased as a publication could be. It takes no ads, buys all its own review units*, and subjects them to… » 3/28/11 4:55pm 3/28/11 4:55pm

Consumer Reports Confirms Verizon iPhone 4 Death Grip Problems

We'd heard previous reports that the Verizon iPhone 4 was susceptible to the same death grip issues that rocked the original iPhone, but now industry heavy Consumer Reports confirms it: the death grip is back. According to CR: » 2/25/11 1:52pm 2/25/11 1:52pm

Arrington: Consumer Reports Needs To Get Its Act Together on iPhone 4

Mike Arrington has a post over at TechCrunch taking Consumer Reports to task over their iPhone 4 coverage. And it's true! It feels like there's a new Consumer Reports update every day that either repeats or directly contradicts the previous day's. It's well worth a read to see it all laid out like this, especially for… » 7/15/10 1:52pm 7/15/10 1:52pm

On Testing, Consumer Reports Retracts iPhone 4 Recommendation

After initially saying that the iPhone 4's reception issues were no big deal, Consumer Reports has changed its tune, recognizing that the software fix won't help things, and retracting their recommendation. They just got around to testing it, you see. » 7/12/10 11:20am 7/12/10 11:20am

Consumer Reports Survey Details America's Black Friday Spending Plans

While you are busy letting us know your Black Friday plans for this year over in our Question of the Day, do feel free to cheat off the paper of the 1,000 or so folks Consumer Reports called up and grilled on their own personal plans for post-holiday mayhem. How will Giz readers stack up? » 11/19/08 6:10pm 11/19/08 6:10pm

Why It's Safer Than Ever To Buy First-Generation Hardware

Used to be, diving into a whole new product line was something only for the crazy ones, those who live dangerously, the mavericks » 10/30/08 2:00pm 10/30/08 2:00pm. "Wise men wait to buy" was the refrain that rang through the web, with fear of hardware defects and half-baked features tempering the go! go! buy! buy! fever of a new product…

Consumer Reports Cellphone Service Survey 2008 Published: Verizon…

Consumer Reports just published its latest Annual Survey of Cellphone Service in its January 2008 issue, consisting of responses from 47,629 readers. As it's noted in its previous surveys over the past six years, the respected nonprofit publication says that cell service is "among the lower rated services we survey." The … » 12/03/07 9:51am 12/03/07 9:51am