Is there anything the typifies the sybaritic complacency of the American consumer more than feeling personally slighted when somebody criticizes your phone? Put away your slings and arrows, mailroom pundits, and remember these fuckers work for us.
In a survey of customer satisfaction, the computer industry as a whole scored pretty badly, with Apple the marginal best out of a not-so-thrilling bunch. The worst sector, however, was ISPs, which seem universally loathed.
JD Power and Associates have awarded the iPhone the top spot in their annual survey measuring overall customer satisfaction among business wireless smartphone users. On a scale of 1000 (measured by five key factors in order of importance: ease of operation, operating system, physical design, handset features, and…