The Conclusion to the Faulty iMac Saga: The Beginning of the Fix

The latest iMac was released 16 weeks ago. Since then, it's been plagued with problems, most notably flickering and/or yellow screens. Today, the saga comes to an end because Apple has acknowledged the issues and offered their support. » 2/26/10 1:20pm 2/26/10 1:20pm

The Faulty iMac Saga, Chapter 5: The Moment of Truth

The iMac's notorious flickering problem has been solved through a firmware update. And after a few weeks' hiatus, Apple has continued shipping 27-inch iMacs. This may be it. » 2/10/10 3:20pm 2/10/10 3:20pm

The Faulty iMac Saga, Chapter 4: Apple Buying Out Customers

In this week's iMac update, we talk to an Apple Authorized Service Provider/Reseller from the UK. And what does he tell us? Apple is so short on 27-inch displays that they're paying customers 15% to simply return faulty iMacs. » 2/03/10 4:00pm 2/03/10 4:00pm

The Faulty iMac Saga, Chapter 3: We Have Your Internal Memo, Apple

While Apple released the iPad this week, we scored their internal work order admitting the iMac's yellow screen problem, and one of our readers may have figured out how to fix it. » 1/29/10 12:00pm 1/29/10 12:00pm

The Faulty iMac Saga: Chapter 2, Even Steve Jobs Can't Fix 'Em

The latest iMac has been shipping for over two months, yet Apple is still mailing out broken iMacs. The catch? Even Steve Jobs himself cannot fix iMacs wrought with yellow, flickering screens. » 1/20/10 12:00pm 1/20/10 12:00pm

The Faulty iMac Saga, Chapter 1: The Beginning

By now, we're all painfully familiar with my repeated, personal problems with new, yellow-tinged iMacs—but luckily, our readers have taken the cause beyond one man's whining. Today is the first of (hopefully not too many) weekly iMac updates. » 1/13/10 2:00pm 1/13/10 2:00pm