After the Consumer Financial Protection Bureau filed a complaint against PayPal today, the company quickly agreed to refund $15 million to customers it ripped off over the past few years.
Two people have filed a class action lawsuit in San Francisco over Uber's $1 "Safe Rides Fee." And shockingly, it wasn't because they got lumped up by their driver with a hammer. They just think it's a bullshit fee.
Verizon has announced that it will waive domestic voice and text charges for customers who were affected by Hurricane Sandy.
Spirit Airlines introduced the ludicrous concept of charging you for carry-on luggage two years ago. Apparently that wasn't terrible enough because now the airline says it wants to charge more than twice as much if you haven't paid for your bag when you get to the gate. Jerks.
Verizon's announcement that hey, no biggie, but they're going to charge you two dollars a month just for paying your bill online didn't just catch our attention. It's also apparently perked up a few ears at the FCC, where hopefully glorious, government-appointed justice will rain down on our carrier oppressors.
Paying for baggage, snacks, and other myriad things that used to be free is the best part of flying now. You really feel like you're giving back to the system, after years of selfishly flying for less. Good for us.
Not yet upgrade eligible but itching for a new handset? Things just got a little bleaker if you're an AT&T customer. As first reported by Android Central and confirmed by BGR, AT&T is increasing its off-contract early upgrade prices by $50 for all smartphones—including iPhone 4—and by $150 when purchased with a 1-year…
The New York Times' David Pogue has a great story condemning Congress for trying to outlaw exclusivity contracts instead of implementing changes in the cellphone industry that would actually benefit consumers. Down with those outlandish, unfair fees!
AOL tried to squeeze a little over $100 in fees from a customer for upgrades he hadn't asked for, hadn't approved, hadn't used and of which he hadn't even been notified. Unluckily for AOL, that customer is a professional writer.
A tipster claims that Sprint has tacked on an additional .25 cents in administrative fees, which means that you can escape with no ETF (early termination fee) until January 31st.
Hey guys, it's that time of year again: Break out of your current Sprint contract without paying an early-termination thanks to a materially adverse change of contract. Our fedora-wearing cousins at Consumerist note that a 99-cent administrative fee increase per line going into effect Jan. 1 falls under that rubric,…
A California County Superior Court judge has just ruled that early termination fees from cellphone companies violates California state law and are illegal. What's this mean to you? Sprint Nextel has been ordered to pay $18.2 million in reimbursements to customers who already paid their ETF, and to stop trying to…
According to Ars, one AT&T attorney told the FCC yesterday that early termination fees we pay for leaving our contracts before the designated time are actually a great deal for us. His reasoning was that "ETF-backed term contracts give consumers the ability to lower their monthly charges and upfront handset costs in…
AT&T doesn't have to wait for the FCC to tell it to pro-rate early termination fees, they're starting to do something similar already. Now, instead of paying the maximum fee of $175 no matter when you quit, you'll get $5 off for every month you're with the company over the course of your contract. If you end your stay…
Boy Genius has a tip from a "high up source" that the iPhone data plan is going to be around $34.99 to $44.99, have unlimited data, and somewhere between 2000 text messages to unlimited text messages. Oh, and it may just be called the iPlan.
Business 2.0 has a nice guess on how much the iPhone's data and voice plan is going to cost. Instead of an all-you-can-eat plan that Wilson speculated on, Biz is estimating based on current BlackBerry fees.
Keeping in line with our previous tips about cancelling Verizon, Sprint, and Cingular, here's the way to get out of T-Mobile without ponying up $200 per line. Yes, it's the same old SMS price-increase scheme, which worked with various success on other providers.