<![CDATA[Gizmodo: fees]]> http://tags.gizmodo.com/assets/base/img/thumbs140x140/gizmodo.com.png <![CDATA[Gizmodo: fees]]> http://gizmodo.com/tag/fees http://gizmodo.com/tag/fees <![CDATA[Congress: Stop Wasting Time Trying for a Verizon iPhone and Actually Help Us Out]]> The New York Times' David Pogue has a great story condemning Congress for trying to outlaw exclusivity contracts instead of implementing changes in the cellphone industry that would actually benefit consumers. Down with those outlandish, unfair fees!

Pogue's mainly concerned with the silly fees levied on consumers for certain actions despite said actions not costing carriers hardly any money at all (text messaging, we're looking at you). One that we didn't even realize is the sneaky tactic of keeping users on the line for extra time to hear inane instructions like "When you're done recording your message, you may hang up." If you're out of minutes, your carrier is actually going to charge you to listen to those! That's worthy of a good fist-shake, or better yet, some Congressional intervention. [New York Times]

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<![CDATA[AOL Tries to Extort Bogus Fees From Wall Street Journal Writer]]> The image associated with this post is best viewed using a browser.AOL tried to squeeze a little over $100 in fees from a customer for upgrades he hadn't asked for, hadn't approved, hadn't used and of which he hadn't even been notified. Unluckily for AOL, that customer is a professional writer.

Current Wall Street Journal writer Jason Zweig used to work for a Time-Warner-owned magazine, and when Time Warner merged with AOL, he and his colleagues all received free AOL email accounts. Zweig gave his to his wife, who used it up until last year.

But recently, Zweig started receiving phone calls from AOL's customer service reps in India, saying he owed $103.60 for an upgrade he knew nothing about. Turns out the terms of agreement he signed years ago may (or may not) have included a section allowing AOL to upgrade his service and charge him for it. Zweig point-blank refused to pay for any ridiculous upgrade that may well not exist, and AOL tried to bargain him down to $85.

The argument devolved into AOL insisting they would attempt to collect through legal channels, and Zweig welcoming them to, as he plans to file a fraud report before they'd be able to do anything of the sort. We guess when you've floundered as much as AOL has in recent years, all you can do is try to extort old customers. It's just bad luck one of their targets happens to write for one of the country's largest news organizations. [Wall Street Journal]

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<![CDATA[Time Warner Cable Bringing Bandwidth Overage Fees To More Cities]]> Time Warner Cable's trial of charging people extra for exceeding a set download limit has been a success—they are taking it to four more cities soon, with a new tier that's higher than 40GB.

The key was in metering and charging correctly for overage, apparently, something that trials in Beaumont, Texas helped to iron out. This concept of charging penalties for going over your limit, like your cellphone provider does, works and is probably profitable, moreso than the hard-stop download caps that other providers are enforcing.

The news isn't that TW is looking at 40GB caps, which we knew earlier. The news is that they're going to be looking at potential caps higher than 40GB. In addition, there's a lower-tiered plan for people who want to use less than 5GB a month.

Time Warner's also bringing out usage trackers so people can view their current status, which means there's no surprises when you get billed for 4000GB instead of 40GB. [AP]

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<![CDATA[Get Out Of Your Sprint Contract ETF Free Until The End of the Month]]> A tipster claims that Sprint has tacked on an additional .25 cents in administrative fees, which means that you can escape with no ETF (early termination fee) until January 31st.

If it is true, Sprint will probably try and weasel their way out of this when you call—so you need to stick to your guns. If you have already paid and ETF to Sprint, you may want to check out the class action settlement to see if you qualify for a $90 reimbursement. [Thanks Steve!]

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<![CDATA[Flee Your Sprint Contract Without Paying an ETF]]> Hey guys, it's that time of year again: Break out of your current Sprint contract without paying an early-termination thanks to a materially adverse change of contract. Our fedora-wearing cousins at Consumerist note that a 99-cent administrative fee increase per line going into effect Jan. 1 falls under that rubric, meaning "you can use it to argue that the fee renders your contract void and you can end service without a termination fee." For all the details and precisely how to outmaneuver vigilant Sprint reps, head over there: [Consumerist, Image: albany_tim/Flickr]

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<![CDATA[Judge Rules Early Termination Fees Are Illegal and Violate California Law]]> A California County Superior Court judge has just ruled that early termination fees from cellphone companies violates California state law and are illegal. What's this mean to you? Sprint Nextel has been ordered to pay $18.2 million in reimbursements to customers who already paid their ETF, and to stop trying to collect $54.7 million from customers who canceled and refused to pay. But if ETF fees are illegal, does that mean 2-year contracts—which in turn give you subsidized price on your cellphones—will be a thing of the past? Tough to say, but we're headed towards some change. [Mercury News via Yahoo]

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<![CDATA[AT&T Lawyer Says Early Termination Fees Are Good For Consumers]]> According to Ars, one AT&T attorney told the FCC yesterday that early termination fees we pay for leaving our contracts before the designated time are actually a great deal for us. His reasoning was that "ETF-backed term contracts give consumers the ability to lower their monthly charges and upfront handset costs in exchange for their promise to pay monthly charges for the life of the contracts or alternatively to pay the ETF in lieu of the remaining charges." On the one hand, that's a punch in the nuts. On the other hand, he kinda has a point.

By taking a subsidy on your phone up front (such as on the iPhone 3G), you're paying less in exchange basically telling AT&T that you're going to stick with them for 2 years. If you want to leave, you can pay that $175 and get out of your contract. In this case, with the iPhone 3G, it basically lets you walk away with a iPhone 3G that you can use on T-Mobile for $374. That's not too shabby.

But a recent AP report said that Sprint waived all ETFs to a government agency that was signed up with it, essentially because "the government will never, never accept such penalty amounts." [Ars Technica]

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<![CDATA[AT&T Starts Reducing Early Termination Fees]]> AT&T doesn't have to wait for the FCC to tell it to pro-rate early termination fees, they're starting to do something similar already. Now, instead of paying the maximum fee of $175 no matter when you quit, you'll get $5 off for every month you're with the company over the course of your contract. If you end your stay in the 23rd month, you'll pay $60. If this were truly pro-rating they'd be cutting your rate down by $7.30 each month, which would be all that's left to pay if you quit at month 23. [Broadband Reports via Consumerist]

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<![CDATA[Unconfirmed: iPhone Data Plan Revealed]]> Boy Genius has a tip from a "high up source" that the iPhone data plan is going to be around $34.99 to $44.99, have unlimited data, and somewhere between 2000 text messages to unlimited text messages. Oh, and it may just be called the iPlan.

Here's another interesting detail. FedEx is supposedly delivering iPhone shipments on Friday, which means that 6PM release time was totally calculated to make sure there are actually phones in stock when the doors open.

Also, there's going to be teams of FedEx drivers making the iPhone runs—so unless you plan on wrestling two men instead of one to make off with an iPhone shipment, we wouldn't risk it.

iPhone data plan dubbed the iPlan? [Boy Genius Report - Thanks Tim!]

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<![CDATA[Guessing the iPhone's Voice, Data Plan Cost]]> Business 2.0 has a nice guess on how much the iPhone's data and voice plan is going to cost. Instead of an all-you-can-eat plan that Wilson speculated on, Biz is estimating based on current BlackBerry fees.

The status now: between $34.99 and $79.99 for data and $39.99 to $99.99 for voice. If you're going for the lowest numbers, that's $80 a month sans fees and tax. Not too bad, but all that gets you is 450 minutes a month (your data is unlimited). For non-BlackBerry devices, unlimited data can be had for $19.99. For devices like the Treo who want BlackBerry connect, it's $49.99.

Here's some good news. It seems AT&T's cancellation fee will only be $175, which is much less than what you'd pay in unused data and voice in your second year of service. It may be better just to cancel and eat the $175.

In the end, if you last the entire two years, you're going to wind up at least $2,218.12 (not including tax, plus $100 more for the 8GB model) poorer if you're getting the iPhone.

Apple's iPhone: Adding Up the Costs [Business 2.0]

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<![CDATA[Cancel T-Mobile Service w/o the Fees]]> Keeping in line with our previous tips about cancelling Verizon, Sprint, and Cingular, here's the way to get out of T-Mobile without ponying up $200 per line. Yes, it's the same old SMS price-increase scheme, which worked with various success on other providers.

This time, Boy Genius confirms that he cancelled two of his lines using this process, which means that it could work, but YMMV. We're not suggesting you leave T-Mobile, but those of you who still have a year left on your contracts but are anxious for the iPhone may want to plan accordingly.

T-Mobile increasing SMS rates, get out while you still can [BoyGeniusReport via Crunchgear]

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