The Crazy Things Delta Does to Cancel Fewer Flights Than Any Airline

Last year, Delta Air Lines canceled fewer flights than any other airline, scratching just 0.3 percent of its flights. That's more than five times better than the industry average. It's an obsession for Delta, an airline that once ranked near rock-bottom for cancellations, and as The Wall Street Journal explains, the… » 4/03/14 12:40pm 4/03/14 12:40pm

5 Ideas To Improve Air Travel From a Customer Experience Designer

It's easy to get worked up about the ughs of air travel, especially on a week like this. But there are plenty of ways to make flying less terrible—and some of the best minds in design are currently working on them. We posed a simple question to a few of them: If you could do anything to improve the flying experience,… » 11/26/13 10:00am 11/26/13 10:00am

Now You Don't Have To Shut Off Your Electronics on European Flights

After last month's hugely celebrated decision by the United States FAA to overturn the personal electronics ban on flights, Europe's EASA has come to a similar decision. The Guardian reports that by December, passengers on European flights will no longer have to turn off their cellphones, e-readers, or laptops, though… » 11/16/13 8:00pm 11/16/13 8:00pm

How an Engineer Earned 1.25 Million Air Miles By Buying Pudding

Air Miles are awesome, they can be used to score free flights, hotel stays and if you’re really lucky, the scorn and hatred of everyone you come in contact with who has to pay full price when they travel. The king of all virtually free travelers is one David Phillips, a civil engineer who teaches at the University of… » 9/18/13 4:40am 9/18/13 4:40am