genius bar - Gizmodo

posts about #geniusbar more →
Remainders - Stuff We Didn't Post (and Why)
You'll Probably Want to Stay Away From Apple's Evil Genius Bar
Apple Genius Finds Child Porn on G5 In Need of Repair
Apple Store Geniuses Might Actually Be Dunces
Defective by Design Douches Take Up Genius Bar Slots to Whine About DRM
Two iPhones Per Person
Sony Style to Include In-Store Tech Support
Homeless Genius Bar Worker Doesn't Think Your Broken iPod is a Life Crisis
New CBS Show: Genius Bar

Your version of Internet Explorer is not supported. Please upgrade to the most recent version in order to view comments.

Dsmvwl Admin Promote to frontpage Approve user Ban user ×

kylenalepa
11/11/09

In reply to Remainders - Stuff We Didn't Post (and Why)
The new Genius Bar system allows you to make reservations further in advance than the old one, which was limited to just a few days. #gizmodoremainders
Reply

kylenalepa was starred kylenalepa was unstarred

Hello Mister Walrus
11/11/09

In reply to Remainders - Stuff We Didn't Post (and Why)
"Google Cuts Price of Online Storage by 800%"

Something is wrong with this sentence... #gizmodoremainders
Reply

yule-and-bellow
11/11/09

@Hello Mister Walrus: "Today, Google inched ever closer to being the most powerful force in the modern world."

Better? Worse? #gizmodoremainders
Reply

Hello Mister Walrus promoted this comment yule-and-bellow was starred yule-and-bellow was unstarred

Hello Mister Walrus
11/11/09

@yule-and-bellow: No - I mean if something initially costs $100 and someone says prices are cut by 50%, this means that the new price is $50. If they say prices are cut by 100%, this means the new price is zero. If you say the price is cut by 800%, this means the new price is -$700. #gizmodoremainders
Reply

yule-and-bellow
11/11/09

@Hello Mister Walrus: @Hello Mister Walrus: "Google Cuts Price Of Online Storage by 87.5%"

I think thats right, you can tell me if I am or not because you're first comment flew right over my head, proving you have the superior mind of us two...or google is paying people massive amounts of money to have all the data in the world put in their cloud...further inching them closer to world domination
Reply

Edited by yule-and-bellow at 11/11/09 11:52 PM yule-and-bellow was starred yule-and-bellow was unstarred

cheese1756
10/22/09

In reply to You'll Probably Want to Stay Away From Apple's Evil Genius Bar
Someone I know was once 5 minutes late and they gave the appointment away. You have to wait 45 minutes after the scheduled time. Basically, if you get there late they give your appointment away and if you are early they make you wait. #geniusbar
Reply

Canoehead promoted this comment cheese1756 was starred cheese1756 was unstarred

Canoehead
10/22/09

@cheese1756: And your point is? #geniusbar
Reply

Canoehead was starred Canoehead was unstarred

TuxBobble
10/22/09

@Canoehead: I think it was just a comment on the air of superiority and arrogance that the "geniuses" have, in general. Though my experience hasn't been that bad. They only treat you like idiots because most people who go in for tech support ARE idiots. Kinda ruins it for the few of us who have real issues (hardware primarily) and have to go along with the same treatment, lol.

But I dunno, I don't mind if they give away appointments. I'm of the mindset that it's better to get there early and wait, and if I'm late, it's no one's fault but my own, really... #geniusbar
Reply

Canoehead promoted this comment TuxBobble was starred TuxBobble was unstarred

Canoehead
10/22/09

They can be a little smug, though it's the emo/hipster vibe that gets under my skin. Still, if you're late it's your own problem - why should they sit there waiting when they could be assisting a customer who is actually present. #geniusbar
Reply

Canoehead was starred Canoehead was unstarred

TuxBobble
10/22/09

@Canoehead: Yep. Just like anything else. I agree on that vibe as well. It's just irritating and "unprofessional". But that doesn't seem to matter these days. (Haha, I say that as if I'm 40+, when I'm 22...)

And the smugness really applies to ALL tech support people. So it's not really fair to put that solely on the genius crew. #geniusbar
Reply

TuxBobble was starred TuxBobble was unstarred

puhsitch
10/22/09

@cheese1756: That sounds like a douchey Apple Store...I'm pretty sure the standard is for them to just go to the next name on the list and then try the late person again at least a couple more times. #geniusbar
Reply

puhsitch was starred puhsitch was unstarred

dc-united
10/22/09

In reply to You'll Probably Want to Stay Away From Apple's Evil Genius Bar
I think Voltar replaced my iPhone for me. He must not have been feeling evil that day. #geniusbar
Reply

Adam Frucci promoted this comment dc-united was starred dc-united was unstarred

Yuppers: I love you
10/22/09

In reply to You'll Probably Want to Stay Away From Apple's Evil Genius Bar
Don't some of the Apple Geniuses moonlight at Geek Squad? So, if they do, would that make them Apple Squads or Geek Geniuses? Hmm.. #geniusbar
Reply

Jrsy Devil's Bright Idea® promoted this comment

Jrsy Devil's Advocate®
10/22/09

@Yuppers: I love you: I think that makes them applesauce.. #geniusbar
Reply

Yuppers: I love you
10/22/09

@Jrsy Devil's Bright Idea®: Well, that's pretty tasty then! #geniusbar
Reply

infmom
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
When I worked as a service tech I once had to deal with a laptop full of porn. The owner was rather fond of one particular means of sexual expression. I got the impression the guy handed it over to the only female tech for a reason. If so, it was a definite case of epic fail.
Reply

infmom was starred infmom was unstarred

zåɳzißårléɠёпȡ
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
Dear Gawker,

lifetime ban for Super Sonic. Thanks.

sincerely,

any reader here with common sense.
Reply

Little Green Frog (Wise Latina)
08/26/09

@zanzibarlegend: I'm trying to contact the editors.
Reply

Dr. Evil Genius
08/26/09

@zanzibarlegend: I love the banhammer as much as anyone else but after reading Super Sonic's posts, I don't see where he is advocating CP at all.

He seems to be saying that it can't be illegal if a simple search easily brings up URLs and images. I think search engines remove any content that is deemed to be CP-related.

Is that a chance anyone should be taking? No.

Is there a reason people should have nude photos of the under-aged? As far as I can tell, no.

On a slightly unrelated note, look at the child beauty pageants and [what I deem to be] provocative clothes at children's clothing stores and the fact that sex is being used to sell ALL kinds of items in this country and all over network television but then the human body is pretty much demonized at the same time.

I believe that creates an environment for people to repress their urges and those urges mutate into unnatural desires.

Of course, there is no defending the offenders but everyone must look at all contributing factors to try to rid society of ills such as this.
Reply

zanzibarlegend promoted this comment Edited by Dr. Evil Genius at 08/26/09 1:44 PM Dr. Evil Genius was starred Dr. Evil Genius was unstarred

zåɳzißårléɠёпȡ
08/27/09

@Dr. Evil Genius: he doesn't explicitly speak of his likeness for it, but his comments imply condoning such an action. he's trying to take the issue out of context by adding silly variables.

i personally have pics of my son when he was a baby getting bathed... and thats it. i dont need to be taking pics of him when he's 10 or 13. not even for fun... simply because
1) i have no reason to do so
2) the type of implications that would cause

im sorry but "10-13 year old girls sounds like plural to me. and the word explicit is a red flag. this guy could just be surfing for CP, but he could also be a potential Predator. its best they investigate and find out if he got the pics off the net, has he chatted online, or solicited and child.

my point is, the Apple Genius Bar Employee might have saved some kids from a harrowing experience they will never forget.

so for super sonic to come on here and try to explain the gray area is just downright ridiculous to say the least.

we don't live in an utopian society were everything can be up for debate or can be generalized... particularly when it comes to CP. CP is clearly defined. most folks on here are well educated on the issue, so don't mind the hatefest.
Reply

BenjaminCachimbear
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
So, BestBuy does it, and gets sued. Apple does it and gets praised. I guess that means we'll start to see a huge migration of geeks to geniuses. That way they can troll for pr0n all they want with no fear of getting caught.
Manager: Geeknius, what do you think you're doing?!?
Geeknius: Oh, uh, well... I'm just checking to make sure this guy isn't a pedophile!
Manager: Oh, excellent! Keep up the good work!
Reply

BenjaminCachimbear was starred

FrancesTheMute
08/26/09

@BenjaminCachimbear: There's a difference. The Geek Squad guys were taking porn off of customers computers and using it for their own enjoyment (probably private pictures taken by consenting adults), and also stealing music, movies and other stuff. The apple store guy found illegal pictures and did the correct thing: notify the police and get the sick bastard arrested.
Reply

zanzibarlegend promoted this comment Edited by FrancesTheMute at 08/26/09 2:35 PM FrancesTheMute was starred FrancesTheMute was unstarred

discounteggroll
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
way to go ARS 202!

having worked in that store, I can tell you that it is way too busy of an environment for anybody there to casually just browse people's systems. Regardless, if illegal content is on a customer's computer, and it is uncovered by the person working on it (whether it be apple, Geek squad, etc) it is probably a mandate (and at least ethically moral) to report it.
Reply

discounteggroll was starred discounteggroll was unstarred

yogibimbi
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
so, when it comes to child porn and terrorism, privacy does not exist? Please explain to me how snooping through someone's files before the snooper has any hard evidence that their content is criminal justifies a breach of privacy.
Yoo-hoo, another felon found. However, yoo-hoo not too much, when the videos of you and your girl-friend doing the nasty are all of the sudden all over the internet after you brought in your laptop for a repair. And that goes just for more delicate information. I don't want anybody to read my files, full stop.
Reply

Odin promoted this comment yogibimbi was starred yogibimbi was unstarred

CaptainSquishy
08/26/09

@yogibimbi: His computer was having problems opening image files, he brought the computer to an apple store to fix it, the tech guy was testing the computer by opening images...

You don't want anybody looking at your files? Back them up before you bring it to repair or keep them in an external hard drive.
Reply

Little Green Frog (Wise Latina) promoted this comment Edited by CaptainSquishy at 08/26/09 7:43 AM CaptainSquishy was starred CaptainSquishy was unstarred

Odin
08/26/09

@yogibimbi:
Two words: Terms and conditions.

It's not like the apple guy broke into his house, logged on to his mac and went digging for dirt. The other guy brought his computer in for repair and handed it over to the apple employee.

When he did that Apple had full rights to check whatever files relevant to his technical problem (images). They do have a confidentiality agreement but that doesn't extend to anything of a criminal nature.

You can't complain about privacy if you invite a plumber into your house to fix your bath and he finds a dead body in it. It's your own fault for not moving it in the first place (and comitting murder of course).
Reply

Odin was starred Odin was unstarred

cobra_commander
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
Will the apple Genius be sued for violation of privacy?
Reply

Odin promoted this comment cobra_commander was starred cobra_commander was unstarred

Odin
08/26/09

@cobra_commander:
I don't think Apples confidentiality agreement extends to items of a criminal nature.
Reply

Odin was starred Odin was unstarred

All Your Base Are Belong To Us
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
"Explicit" != "Suggestive"

However

"Wrong" = "Wrong"
Reply

Nathan Chalmers
08/26/09

@All Your Base Are Belong To Us:

You mean "Wrong" == "Wrong"
Reply

gunluva listens to Top Gear, watches Fatboy Slim promoted this comment Nathan Chalmers was starred Nathan Chalmers was unstarred

Lite: hates Illinois Nazis
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
Sounds like they fixed him alright.
Reply

xredgambit
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
a class/B/ felony?

See what I did there?
Reply

My Secret Identity promoted this comment xredgambit was starred xredgambit was unstarred

TheCrudMan
08/26/09

In reply to Apple Genius Finds Child Porn on G5 In Need of Repair
I heard Apple is dropping support for child pornography in Snow Leopard.
Reply

Caitlin Petrakovitz promoted this comment TheCrudMan was starred TheCrudMan was unstarred

Caitlin Petrakovitz
08/26/09

@TheCrudMan:
best. comment. ever.

And I really hope they are.
Reply

Alicemagic
08/26/09

@TheCrudMan: I'm surprised Leopard supported it. Must be of those of Easter Egg features that you'll never find unless you go hunting for it.
Reply

My Secret Identity promoted this comment Alicemagic was starred Alicemagic was unstarred

Earlier discussions Other discussions Show all discussions Show featured discussions only Start a new discussion

Gizmodo Team

SUBSCRIBE TO Gizmodo

Login

Reset Password

Register

Submit Your Comment