<![CDATA[Gizmodo: greensight]]> http://tags.gizmodo.com/assets/base/img/thumbs140x140/gizmodo.com.png <![CDATA[Gizmodo: greensight]]> http://gizmodo.com/tag/greensight http://gizmodo.com/tag/greensight <![CDATA[The Truth Behind Costco Cash-For-Gadgets Program]]> When I learned about Costco's money-for-gadgets recycling program, I got excited. I calculated estimates for some old gadgets lying around my apartment, and I started looking forward to the $122 bonus that would surely come my way in time for the holidays. Nearly two months later, the estimate has been revised to $50, and I'm still waiting for the gift card. I can safely report that the truth was not nearly as good as the promise. Here's what I've been through so far:

• On October 29, I filled out forms to recycle a Treo 650, an Xbox and a PSP. Costco promised free shipping, and said that between the three gadgets I could expect $155 ($72, $33 and $50, respectively).

• Later that day I received my first bit of bad news: I wouldn't be getting prepaid boxes like I assumed. Instead, I was emailed shipping labels to print out and told that I would need to box and package the gadgets myself.

• By November 6, I rounded up boxes for the Treo and PSP. (I decided to skip out on sending the Xbox.) I had to drop off the packages at the closest UPS store. This was also something I did not expect to do, but when I called UPS for a pickup of the prepaid packages, they told me it would cost an additional $10 for each package, a cost I wasn't about to pay.

• I sat and waited. And sat. And waited. A full month passed before I received any response.

• Finally, on December 5, I got an email with the inspection results for the Treo. To my surprise, Costco and I didn't see eye to eye on its condition. Claiming display and case defects, they gave me bitchslap of a revised quote: $0. I did a little poking around and found that this wasn't just insulting, it was wrong: using their online calculator with their condition judgment, I still should've been handed $18.

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• Two days after that, my PSP quote came. Only it was for an Xbox. And the value was reduced to $29. Apparently I used the nearly identical but wrong shipping label. Is this my fault, though? How can these inspectors know the value of products right down to the penny if they can't even tell the difference between a bulky console from Microsoft and a slim portable from Sony?

ShippingLabels.jpg

PSPInspectionAndEstimate.jpg
• Naturally I called Costco to figure out these two significant problems. After two days of phone tag, they confirmed that I had in fact sent in a PSP, and it was worth the full value of $50. However, the Treo really was more thrashed than the online estimate tool could even calculate, and it was still worth nothing. The representative gave me the option of returning it, but I would have to pay them $10! The other choice was that they would recycle it for "free." I decided to cut my losses and sent the old girl to Treo heaven.

• When the final estimation was calculated, Costco said I would receive a $50 gift card in the mail. After 2 weeks, I'm still waiting. Ho ho ho.

The moral of the story is simple: gadget recycling is a useful and beneficial service at a time when most electronics end up in landfills—EPA estimates put discarded cellphones at 130 million every year—but don't go into the Costco program expecting a large cash reward or a painless experience. I will allow that my Treo was in worse condition than I reported, and that was a mistake. Try to be completely honest in the evaluation. I can't fault Costco for wanting to knock off dinero from my original trumped-up estimate.

If you are looking for riches in exchange for your gear, your best bet is still probably eBay, and if you just want to keep your stuff from the garbage, there are plenty of charities that will gladly accept phones. If you want a bit of cash, you might try Costco, but that's not the same as saying that I recommend it, cuz I don't. [Costco, CollectiveGood Mobile Recycling]

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<![CDATA[Costco Gives You Money For Your Junk]]> No longer content with selling 50-gallon drums of Tide, caskets, and delicious yogurt parfaits, Costco has teamed up with Greensight Technologies to offer you gift cards for recycling your old electronics. I have a few useless gadgets laying around, plus some prized electronic treasures. I decided to see what Costco would offer me for the good, the bad and the ugly. Here's what they initially offered:

  • Treo 650 - $80
  • PSP - $62
  • Xbox (original) - $35
  • Wii - $128
  • 60 GB iPod Video - $108
Of course, after they entice you with the original offer, you have to go through a series of questions about the quality of the products. After answering these, the offers were looking more like this:
  • Treo 650 - $72
  • PSP - $50
  • Xbox (original) - $33
  • Wii - $122
  • 60 GB iPod Video - $102
Either way I think it's a pretty good deal for the stuff I don't plan to keep, namely the Treo, the PSP and the original Xbox. I'd hate to see them end up in a landfill. Best of all, Costco is offering free shipping so the only sacrifice you have to make is the time it takes to pack and send the items. I'll be sending away for the boxes today and keep you updated on my progress. I hope you do the same, and let us know how it goes. [Costco via Consumerist]]]>
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