I'm not IE pimp (I use Maxthon2 personally), but the article here seems to have no appreciation for a massive bureacracy. Firefox may itself be free, but to get an entire infrastructure restandardized and to retrain all the computer illiterates to be accusotmed with the new browser (no matter how similar it is for us tech savvy folks) in an organizatoin as huge as the state department...yeah, that takes a lot of manpower and interrupted time to get going. In short, it *is* an expenses decision. It's much easier to not fix what ain't broke. If IE gets the job done and it's already on every comp and everyone knows how to use it, it really is cheaper than 'upgrading' to firefox, unless you can prove that firefox will increase productivity to such a degree that it justifies the transition. As great as firefox is, it's not so radically different from every other firefox brwoser to justify the cost. A browser is a browser. Some look cooler and are easier to use, but it's still just a browser.
I don't disagree with the Firefox sentiment, but as one that has worked with the Feds for 20+ years, it really IS an expense question. There are so many requirements within the federal sector that add costs to every piece of software, whether free or not, and that includes a support staff capable of assisting users, patching and inventory, migration, monitoring add-ons/installs, etc. I am not saying that it is absolutely true that it is "expense", but having been there it is very likely to be true.
Those savvy enough should at least be allowed to use Mozilla Firefox, Portable Edition. That should eliminate the "cost" issue since users will maintain their own browsers.
@Darklighter: Coming to think about it, someone may steal state secrets. But with the internet any file can be moved off the computer provided the user has read access. USB drives are less of a threat.
@T.O.: USB drives are banned from multiple places, especially those with classified information. Why wouldn't it apply to the State Department? Northrop Grumman. Banned. Ratheon. Banned. L3 Communications. Banned. ATK. Banned. Only those that have been screened by the IT and have the signed transfer software are allowed to be used to transfer data. They all have encryption and file locking. Unless the State Department is that vulnerable and that technologically archaic.
and with the internet. It's filtered and the firewall is turned to the max. If you've ever been any where with a shred of classified data, they block larger uploads outside of the local network and disabled a lot of the functions.
Yes, because when you change to Firefox is magically appears on the computer and the users all know how to use is as well as IE. No need for an IT dept or whatever to be paid to install and support the browser.
@Sir Gibler: Probably an incident with IE. Don't ask questions.
And having grown up a military dependent and attending DoD schools, I can't say I'm surprised that the government isn't necessarily concerned about having the best technology available. It's hard enough getting my mom to switch. =/
chrome imo is much better. I havent used firefox in a LONG LONG time. it is just too bulky (referring to both the user interface and the speed). more extensions = slower rendering
Its not just the cost of the browser itself (which is free) but its all the testing required with internal web-based applications, not to mention rolling out the browser on PC's that are locked to prevent application installation, as well as having tech support to assist users who run into installation issues (no matter the application, there are always issues).
IE is already there and works fine for most users. Why waste the money? (I cant believe I said "Why waste the money" in reference to the government).
This is coming from someone who works for a company that refuses to upgrade from IE 6. Yea, I know.
@diabolusunknownTheSecond: Web-based applications? Really? This is the State Department we're talking about, I doubt many of them know how to use the Google.
I really doubt that installing something like firefox would be much of a hassle for any IT department, the government spends money in much less useful ways than that. Tech support issues? Sure, there might be some, but it probably wouldn't be much more than they usually see and if they've got all the computers locked down then there shouldn't be any compatibility problems.
And installing ANY application is a hassle. It ALWAYS costs money, and ALWAYS leads to issues. It is a ton of work, and there are always issues that occur. Roll outs are a pain in the ass. I know.
And shouldn't is a nice word, but unfortunately it doesn't work that way in the real world. If something can go wrong, it probably will.
So the question is: If you are getting your job done with IE, why pay the money to institute a new browser roll out?
@diabolusunknownTheSecond: You nailed it! That's the point man. People whine about things they don't understand. They don't know how hard it is to push something new especially when you are working with the government. They don't know how much paperwork you have to go through just to push even a simple thing. If the author of this post thinks he's too smart, then why not update all those computers by himself. Or Why don't he just run for president?
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Free to download = free to impliment on a secure, international government network?
You shouldn't be writing for a tech blog if you can't concieve of how there MIGHT be an expense or two in the changeover process.
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and with the internet. It's filtered and the firewall is turned to the max. If you've ever been any where with a shred of classified data, they block larger uploads outside of the local network and disabled a lot of the functions.
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It costs money (i.e. EXPENSE) to re-code any internal applications which were written to run in IE (such as those that use Active-X)
An IE requirement does not necessarily mean Firefox is barred. It may very well be banned, but that's not made clear.
07/15/09
on an unrelated note.. wtf happened to hillary's arm
07/15/09
And having grown up a military dependent and attending DoD schools, I can't say I'm surprised that the government isn't necessarily concerned about having the best technology available. It's hard enough getting my mom to switch. =/
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And in other news, WTF Hillary? I'm sorry to say you are not aging well. She looks tired already and she's only just begun...
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Its not just the cost of the browser itself (which is free) but its all the testing required with internal web-based applications, not to mention rolling out the browser on PC's that are locked to prevent application installation, as well as having tech support to assist users who run into installation issues (no matter the application, there are always issues).
IE is already there and works fine for most users. Why waste the money? (I cant believe I said "Why waste the money" in reference to the government).
This is coming from someone who works for a company that refuses to upgrade from IE 6. Yea, I know.
07/15/09
I really doubt that installing something like firefox would be much of a hassle for any IT department, the government spends money in much less useful ways than that. Tech support issues? Sure, there might be some, but it probably wouldn't be much more than they usually see and if they've got all the computers locked down then there shouldn't be any compatibility problems.
07/15/09
And installing ANY application is a hassle. It ALWAYS costs money, and ALWAYS leads to issues. It is a ton of work, and there are always issues that occur. Roll outs are a pain in the ass. I know.
And shouldn't is a nice word, but unfortunately it doesn't work that way in the real world. If something can go wrong, it probably will.
So the question is: If you are getting your job done with IE, why pay the money to institute a new browser roll out?
07/15/09
It's not the software cost, it's the support / training cost. This is the same reason that Linux and Open Office don't dominate the business market.
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I truly thought he was being sarcastic. Who knew?!
I feel like the not-drunk-guy at a Stand-up Venue.