Call Center Worker Suspended for Answering Calls With Robot Voice

Working at a call center sucks. Like, it universally sucks, and everybody knows it. That's what makes the story of the loyal New York City employee who was just suspended for 20 days for allegedly answering incoming calls with a robot voice so frustrating. C'mon guys, let the bored employees have a little bit of fun. » 10/31/14 10:57am 10/31/14 10:57am

The Horrifying Job of Facebook Content Moderators

Isn't Facebook great? (It's not.) But isn't it nice and clean and kid friendly? This is true for a very specific reason: the social media giant outsources the gnarly task of finding and deleting inappropriate content. In the November issue of Wired, Adrian Chen offers a peek into the darkest corners of the industry.… » 10/23/14 3:56pm 10/23/14 3:56pm

Your Electronics Are Probably the Product of Forced Labor

The internet keeps a close eye on what companies like Apple, Samsung, and Sony import out of Southeast Asia, since those components hint at products coming down the pipeline. The Department of Labor keeps a close watch too, but for a very different reason: Uncovering "modern-day slavery" by the factories that make… » 9/18/14 12:27pm 9/18/14 12:27pm

These Alien Skyscrapers Will Rest on the Site of an Old Uranium Plant

The Pritzker Prize-winning starchitect Zaha Hadid just released images of her latest design—three matching towers for Brisbane's waterfront—and they look nothing short of alien. Which feels oddly appropriate, since the skyscrapers are also supposed to sit on potentially radioactive land. » 9/08/14 12:00pm 9/08/14 12:00pm

Report: Foxconn Makes College Kids Assemble PS4s to Graduate

Chinese electronics manufacturer Foxconn was accused of labor violations with the iPhone 5C, iPhone 5, iPad, Nintendo Wii U and just in general. Now, add Sony's PlayStation 4 to the list, with a new report claiming that university interns are staffing overtime and night shifts for credits required to graduate. » 10/10/13 11:32am 10/10/13 11:32am

Samsung Denies New Claims of Underage Workers In Its Supplier Plants

Following allegations that a Samsung supplier used child labor in its factories, and an audit by Samsung which turned up no such thing, the claims are back. According to China Labor Watch there were definitely at least three underaged girls working for Samsung supplier HTNS Shenzhen Co. Samsung says otherwise. » 12/15/12 1:10pm 12/15/12 1:10pm

Samsung Audit: No Child Labor, But So Many Other Problems

After a a Chinese labor watchdog fingered Samsung with child labor allegations, the company set to auditing its entire catalog of factories. Initial results weren't too great, but now the final results are in—and while there's no evidence of child labor, there are plenty more problems to worry about. » 11/26/12 6:18am 11/26/12 6:18am