This year’s genre television gave us high highs and low lows—sometimes on the same show! In no particular order, we’ve rounded up the year’s best moments, along with some of the absolute worst. SPOILERS AHEAD.
Lupie Leyva has answered questions about immigration issues, taught people how to use email, and once even helped a person make an appointment to see a family member who was incarcerated. "I've worked in public libraries for 10 years," she says. "Nothing surprises me anymore."