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Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
Aluminum MacPadd Mousepad Matches Your Aluminum Mac

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Jeb_Hoge
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
I've read stories like this before having to do with paintball products, where the product is designed, built, and sold by single individuals that usually end up appearing to have been technically smart and clever at one time but are clearly mentally unstable in one way or another. I bought a product from one guy that was well-made and fit my needs perfectly, but later saw that he was doing work on other people's paintball guns using dental floss and JB Weld, and he'd swear up and down that anyone who questioned him wasn't intelligent enough to understand materials and design. #macpadd
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RainyDayInterns
11/11/09

@Jeb_Hoge: We agree. We run into psycho individual business owners all the time.

We think the reason is they have good ideas, but really can't work for or work with anyone else. All is well when things are working, but ask them to handle a customer call and all hell breaks loose.

However, some of them do put out interesting products.... #macpadd
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Jeb_Hoge
11/11/09

@RainyDayInterns: Yep. And then when you get a case like this where Tom's Hardware or cases like ones I saw where 3-4 (or more) complainants team up, research, and expose the loonies, it's quite a show. #macpadd
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dtemp
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
Note that it would be appropriate for Giz in this circumstance to add a little update at the top or bottom of the original review, perhaps linking to this page. This is how legit news sites handle corrections. #macpadd
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Kaiser-Machead promoted this comment dtemp was starred dtemp was unstarred

Kaiser-Machead
11/11/09

@dtemp: I just checked the article linked on the side and noticed that there's a final comment posted since June:

DanaGorgons
06/06/09

I confirm : complete ripoff.
I paid, and never received anything.
No reply to my mails or phone calls.
File a complaint through Paypal and FBI on the Internet.

This comment was not approved at the time so went unread by most of the Giz readers. #macpadd
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heapoc
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
Just to let you know, at first glance your article seems to be suggesting that it is Tom's Hardware that is the problem company. At second glance that is obviously not the case. But you might want to make it clear!

For Tom's sake...
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Reil: Save Stars, Save Peach approved this comment heapoc was starred heapoc was unstarred

Aaron McFarland
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
OWC is selling the mouse pad if you really want one and don't want to deal with this company [eshop.macsales.com] #macpadd
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Kaiser-Machead approved this comment Aaron McFarland was starred Aaron McFarland was unstarred

Kaiser-Machead
11/11/09

@Aaron McFarland: +1 for OWC. I love that site. #macpadd
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Lite: hates Illinois Nazis
11/11/09

@Aaron McFarland: Except that I'd still be sending money to "that tool" if I did it.

It's like buying your hamburger from a 3rd party McDonalds dealer after you learn that the burgers are made from ground up illegal immigrants. #macpadd
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e-friend cuts you
11/11/09

@Lite: hates Illinois Nazis: It's a horrible ethical paradox of deliciousness and ground up Mexicans. #macpadd
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Bigbadbikernerd
11/11/09

@e-friend cuts you: I love Mexican food... #macpadd
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Kaiser-Machead
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
After reading the Tom's Hardware article, I noticed "PayPal indicated that there was no guarantee that we would get our money back, but that it would try to help."

Bullshit. If a Paypal rep tells you some crap like that, you ask to speak to another, preferably higher up dispute agent. They have to give you the money back. There's no ifs ands or buts about it. I've had people do this to me before, and I've always gotten my money back. There's no way that the seller can KEEP your money. Paypal reimburses you, and they take the funds from the seller's account and puts him or her in the negative if their balance was previously zero, and then it's all their problem from then on afterwards. If the seller cannot provide proof of the item being sent, they lose the dispute and are left holding the well-deserved bag.
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Edited by Kaiser-Machead at 11/11/09 2:40 PM Kaiser-Machead was starred Kaiser-Machead was unstarred

OCEntertainment
11/11/09

@Kaiser-Machead: If you can't get what you want, you're just not using enough violence. #macpadd
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Justin Paulson
11/11/09

@Kaiser-Machead: How true it is. I used to sell a bunch of stuff on eBay. One of my items didn't arrive to the buyer and paypal totally debited my account and put me negative before I even had a chance to get informed by anyone about what was happening. Since then I've had a general Effe the USPS attitude as they have lost too many packages and cost me too much money. But yeah, paypal will totally refund you regardless of whether or not the seller has anything in their account, unless the seller can confirm with a tracking number that the package arrived at your doorstep. Proof of shipping it is not good enough, it has to be proven to have arrived. Awesome policy for buyers, sucks to be a seller in this situation. Especially since you don't get tracking numbers with most USPS shipments unless you go express or some such shenanigans. So as a buyer if you get something without a tracking number it is fair game for you to call up paypal and say you never got it, no one can prove you wrong. #macpadd
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Kaiser-Machead promoted this comment Justin Paulson was starred Justin Paulson was unstarred

Kaiser-Machead
11/11/09

@Justin Paulson: I also sell things on ebay, and I agree it's a rotten deal for seller protection.

My most recent sale was for a $100+ diecast model to someone claiming the item to be in Seattle. I made sure to ship with a tracking number express, and the item arrived a couple of days later. A month later, I received an email that a dispute was raised on paypal, claiming that the item did not arrive as described. Suspicious, I called the paypal resolution center and asked that the buyer's location be determined so that I know why the dispute was raised so long after the actual arrival. Turns out the buyer was in Singapore, and took advantage of my much cheaper shipping between NYC and Seattle to cut down the cost of shipment, and had a contact there send it the rest of the way. That right there absolved me from any responsibility and I was reimbursed. People think they're slick. lol

The thing that bothers me is that had the person actually been in Seattle, I would've had a much harder time, and it turns out that Paypal allows a buyer 45 days to file a dispute, which I think is crap. That's a long time to sit on an item to file a dispute.
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Edited by Kaiser-Machead at 11/11/09 3:07 PM Kaiser-Machead was starred Kaiser-Machead was unstarred

Justin Paulson
11/11/09

@Kaiser-Machead: Yeah, I'm done with eBay, I've had way too many experiences with bad buyers and the lack of ability to give negative buyer feedback coupled with ever increasing rates coupled with paypal reporting to the IRS next year have turned me off to it for good. #macpadd
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Lite: hates Illinois Nazis
11/11/09

@OCEntertainment: Very few problems cannot be solved by the proper application of explosive material. #macpadd
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OMG! Ponies!
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
I fucking told you - I commented on this story yesterday. Didn't you get the notification? Look, I'll send you the comment notification later.

In the meantime....

Get out of my fucking life, Wilson. The way I see it, you have a choice. You can make this World War III or you can handle this in a civil manner.

You don't want to fuck with me. I'm a very improtant person and I have a CPA, and a JD, and a MD, and a PHd. So I'm a fuckload smarter than you. I mean it, Mark - I CRAP BIGGER THAN YOU!!

Now if you don't mind, I'm having drinks with my wife. I'll post a fucking comment later. #macpadd
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warezIbanez
11/11/09

@OMG! Ponies!: We are done professionally! #macpadd
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jabber
11/11/09

@OMG! Ponies!: It's always people who want to extort you for a tracking number. #macpadd
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OMG! Ponies! promoted this comment jabber was starred jabber was unstarred

OMG! Ponies!
11/11/09

@jabber: I think the real problem is that some people have poor anger management skills. Not like me.

I'm a people person.

Now piss off before I punch you in the bollocks. #macpadd
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maven2k
11/11/09

@OMG! Ponies!: Every time I see him now, all I can hear is "Oooohhh gooood for yooouuuu", heh. #macpadd
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OCEntertainment
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
I had an issue like this with a company once. I ordered a 6ft. HDMI cable. When I called for the tracking info, they said they had someone in the area who would come by and bring me the info personally. Odd, but ok. Later, a guy showed up at my door and strangled me to death with the cable. #macpadd
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tayaya
11/11/09

@OCEntertainment: How's that Internet connection in the Afterlife?
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OCEntertainment promoted this comment Edited by tayaya at 11/11/09 2:15 PM tayaya was starred tayaya was unstarred

OCEntertainment
11/11/09

@tayaya: Pretty fantastic, actually. You think Japan's got it good? Dude, God's broadband RULES. Currently streaming movies from Netflix, Hulu, Epix, YouTube AND Vimeo simultaneously, all at the highest res.

Giz still loads slow, though. #macpadd
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Mediocre
11/11/09

@OCEntertainment: Godband... #macpadd
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Grinning Kestrel
11/11/09

@Mediocre: Dei-fi. #macpadd
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bagellord
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
I prefer a trackball mouse so I don't need a mousepad, thus I will never deal with this BS. I of course keep around a logitech G5 mouse for non RTS gaming. #macpadd
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Lite: hates Illinois Nazis
11/11/09

@bagellord: Instead you deal with: Hold on a sec, gotta clean the rollers on my mou***BOOM HEADSHOT***

"I was typing!"
"More PEW PEW less QQ!" #macpadd
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bagellord
11/11/09

@Lite: hates Illinois Nazis: I use the G5 for shooters and the like. The trackball is quite nice for RTS and generally getting things done. Don't knock it until you've tried it lol. #macpadd
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Lite: hates Illinois Nazis
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
I was actually going to purchase one of these for my wife since I gifted her my Macbook Pro earlier this year when her tablet died.

Thank you for the heads up. At this point I've written the company a letter detailing why I will not be giving them my patronage. #macpadd
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scoobydoo
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
What a jackass. And one that clearly does not understand how the Internet works. His stupid antics now mean his little mousepad firm is doomed. #macpadd
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iheartpie
11/11/09

@scoobydoo: Cause EVERYONE reads gizmodo and toms hardware ...
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scoobydoo promoted this comment iheartpie was starred iheartpie was unstarred

scoobydoo
11/11/09

@nathan.hornby008: The kind of people that drop $25 on a frikkin aluminum mouse pad certainly do. #macpadd
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met2art
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
I had a similar problem with iBuyPower. The issue lasted a year and involved getting the wrong components to start, breach of warranty, finding there was only one guy who handled repairs and RMAs who barely spoke English, and my computer being in limbo for many months and subsequently never repaired properly, and all of the shipping on my dime. The BBB and UPS got involved, at my behest, and yet claimed there was no issue unless I chose to spend money on a lawyer to take things further.

#macpadd
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njdevil
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
Do people really need mousepads anymore? when I don't use my trackpad, I use a usb dell xps mouse (Common and cheap, but my favourite) on the wood of my desk. Unless you use an old school ball mouse or a glass desk, do they offer any advantage at this stage? #macpadd
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Xeno
11/11/09

@njdevil: Glass desk = mousepad needed #macpadd
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Kaiser-Machead
11/11/09

@njdevil: If the finish of your desk is too slick, using a mouse is a bit uncomfortable, even if the mouse itself tracks fine on it. I personally like the slight resistance of a mousepad. #macpadd
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something_unique_and_descriptive
11/11/09

@Xeno: Mice with "laser" based sensors work fine on glass. Pretty much all your mid-range to high-end stuff is some sort of "laser" these days.

Only reason to use a mousepad these days is personal preference. #macpadd
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Xeno
11/11/09

@something_unique_and_descripti...: @MrPliskin0: I have a MX revolution and it 'works' sorta. Results are inconsistent and as a side effect I get to leave forearm streaks on my desk, woo hoo. Anyways 'I' at least need one. #macpadd
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something_unique_and_descriptive
11/11/09

@Xeno: Mine works fine on my glass top desk. You must have clearer glass or something... #macpadd
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Zordon
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
"Mr. Nguyen has been reported to the police for his harassing and threatening phone calls over this past week and his revenge article."

Hey Customers! Want to have the possibility of a criminal record for asking for a tracking number for you order! Buy MacPadd now!!!!!! #macpadd
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Jason Chen promoted this comment Zordon was starred Zordon was unstarred

Kung-Fu Kurtis Carnivale of Carnage
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
It's good to know you guys bring this kind of stuff to the consumer's attention. Thanks for staying on the pulse of not only technology, but business ethics and customer service. #macpadd
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Jason Chen promoted this comment

Twanzio
11/11/09

In reply to Sometimes We Unintentionally Endorse Bad Companies, Like MacPadd
Great products, horrible service : It's the American way. #macpadd
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Lite: hates Illinois Nazis promoted this comment Twanzio was starred Twanzio was unstarred

Lite: hates Illinois Nazis
11/11/09

@Twanzio: It's a Canadian company. #macpadd
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thisotherguy: I can count to potato:
11/11/09

@Lite: hates Illinois Nazis: Canada was still in America last time I checked... #macpadd
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Identity (Metric) promoted this comment

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#macpadd

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