5 Ideas To Improve Air Travel From a Customer Experience Designer

It's easy to get worked up about the ughs of air travel, especially on a week like this. But there are plenty of ways to make flying less terrible—and some of the best minds in design are currently working on them. We posed a simple question to a few of them: If you could do anything to improve the flying experience,… » 11/26/13 10:00am 11/26/13 10:00am