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Views of a Dark World: Illuminating Unseen Infrastructure

For a global society highly dependent on complex technical, economic, and political systems, we manage to carry on our daily routines largely unaware of the hard and soft infrastructure—from pipes to policies—on which these systems rest. That is, until unexpected events, so-called black swans, illuminate the… » 4/10/14 3:00pm 4/10/14 3:00pm

A Better Boarding Pass: Rethinking One of the Worst Design Offenders

Airports are not enjoyable places to be. Long distance travel is not a tonne of fun. Badly designed boarding passes are annoying. Seriously annoying. The boarding pass is essential for air travel but when badly designed, must be one of the most counter-productive items an airline could issue. I think they cause… » 8/29/13 12:00pm 8/29/13 12:00pm

How Android's Multitasking Experience Could Be Even Better

Lately I've been thinking about the multitasking experience on Android and I feel like there's still a lot to improve. I love how the thumbnails come up, but in 4.2.2 they made it so that the current app joined the list of "Recent Apps". This looks great on phones and small-sized tablets, but it looks really bad on… » 3/25/13 1:19pm 3/25/13 1:19pm