I've read stories like this before having to do with paintball products, where the product is designed, built, and sold by single individuals that usually end up appearing to have been technically smart and clever at one time but are clearly mentally unstable in one way or another. I bought a product from one guy that was well-made and fit my needs perfectly, but later saw that he was doing work on other people's paintball guns using dental floss and JB Weld, and he'd swear up and down that anyone who questioned him wasn't intelligent enough to understand materials and design. #macpadd
@Jeb_Hoge: We agree. We run into psycho individual business owners all the time.
We think the reason is they have good ideas, but really can't work for or work with anyone else. All is well when things are working, but ask them to handle a customer call and all hell breaks loose.
However, some of them do put out interesting products.... #macpadd
@RainyDayInterns: Yep. And then when you get a case like this where Tom's Hardware or cases like ones I saw where 3-4 (or more) complainants team up, research, and expose the loonies, it's quite a show. #macpadd
After reading the Tom's Hardware article, I noticed "PayPal indicated that there was no guarantee that we would get our money back, but that it would try to help."
Bullshit. If a Paypal rep tells you some crap like that, you ask to speak to another, preferably higher up dispute agent. They have to give you the money back. There's no ifs ands or buts about it. I've had people do this to me before, and I've always gotten my money back. There's no way that the seller can KEEP your money. Paypal reimburses you, and they take the funds from the seller's account and puts him or her in the negative if their balance was previously zero, and then it's all their problem from then on afterwards. If the seller cannot provide proof of the item being sent, they lose the dispute and are left holding the well-deserved bag.
@Kaiser-Machead: How true it is. I used to sell a bunch of stuff on eBay. One of my items didn't arrive to the buyer and paypal totally debited my account and put me negative before I even had a chance to get informed by anyone about what was happening. Since then I've had a general Effe the USPS attitude as they have lost too many packages and cost me too much money. But yeah, paypal will totally refund you regardless of whether or not the seller has anything in their account, unless the seller can confirm with a tracking number that the package arrived at your doorstep. Proof of shipping it is not good enough, it has to be proven to have arrived. Awesome policy for buyers, sucks to be a seller in this situation. Especially since you don't get tracking numbers with most USPS shipments unless you go express or some such shenanigans. So as a buyer if you get something without a tracking number it is fair game for you to call up paypal and say you never got it, no one can prove you wrong. #macpadd
@Justin Paulson: I also sell things on ebay, and I agree it's a rotten deal for seller protection.
My most recent sale was for a $100+ diecast model to someone claiming the item to be in Seattle. I made sure to ship with a tracking number express, and the item arrived a couple of days later. A month later, I received an email that a dispute was raised on paypal, claiming that the item did not arrive as described. Suspicious, I called the paypal resolution center and asked that the buyer's location be determined so that I know why the dispute was raised so long after the actual arrival. Turns out the buyer was in Singapore, and took advantage of my much cheaper shipping between NYC and Seattle to cut down the cost of shipment, and had a contact there send it the rest of the way. That right there absolved me from any responsibility and I was reimbursed. People think they're slick. lol
The thing that bothers me is that had the person actually been in Seattle, I would've had a much harder time, and it turns out that Paypal allows a buyer 45 days to file a dispute, which I think is crap. That's a long time to sit on an item to file a dispute.
@Kaiser-Machead: Yeah, I'm done with eBay, I've had way too many experiences with bad buyers and the lack of ability to give negative buyer feedback coupled with ever increasing rates coupled with paypal reporting to the IRS next year have turned me off to it for good. #macpadd
I fucking told you - I commented on this story yesterday. Didn't you get the notification? Look, I'll send you the comment notification later.
In the meantime....
Get out of my fucking life, Wilson. The way I see it, you have a choice. You can make this World War III or you can handle this in a civil manner.
You don't want to fuck with me. I'm a very improtant person and I have a CPA, and a JD, and a MD, and a PHd. So I'm a fuckload smarter than you. I mean it, Mark - I CRAP BIGGER THAN YOU!!
Now if you don't mind, I'm having drinks with my wife. I'll post a fucking comment later. #macpadd
I had an issue like this with a company once. I ordered a 6ft. HDMI cable. When I called for the tracking info, they said they had someone in the area who would come by and bring me the info personally. Odd, but ok. Later, a guy showed up at my door and strangled me to death with the cable. #macpadd
@tayaya: Pretty fantastic, actually. You think Japan's got it good? Dude, God's broadband RULES. Currently streaming movies from Netflix, Hulu, Epix, YouTube AND Vimeo simultaneously, all at the highest res.
I prefer a trackball mouse so I don't need a mousepad, thus I will never deal with this BS. I of course keep around a logitech G5 mouse for non RTS gaming. #macpadd
@Lite: hates Illinois Nazis: I use the G5 for shooters and the like. The trackball is quite nice for RTS and generally getting things done. Don't knock it until you've tried it lol. #macpadd
What a jackass. And one that clearly does not understand how the Internet works. His stupid antics now mean his little mousepad firm is doomed. #macpadd
I had a similar problem with iBuyPower. The issue lasted a year and involved getting the wrong components to start, breach of warranty, finding there was only one guy who handled repairs and RMAs who barely spoke English, and my computer being in limbo for many months and subsequently never repaired properly, and all of the shipping on my dime. The BBB and UPS got involved, at my behest, and yet claimed there was no issue unless I chose to spend money on a lawyer to take things further.
You should take the one you have, grind it into a fine powder, and send it back to them in a compressed air can, so whoever opens it gets a face-jet of aluminum shavings. #macpadd
@Kaiser-Machead: Or instead of a fine powder, grind it down to the size of rice, bake some cupcakes and add the mac pad sprinkles. Digestion not included. #macpadd
@Kaiser-Machead: I believe what you are talking about here is known, in technical terms, as a "bomb" - the postal service frowns upon these sorts of deliveries. #macpadd
If you hadn't shown the picture of the very product we aren't supposed to buy, I may have accidentally bought it! Hopefully you can show me some spoilers from a movie or a passage from a book in the same manner? Thanks. #macpadd
@Rosa Golijan: Your heartless! I read that iPhone post and how you break up. Funny, effective, and downright dirty. I like it though... #openofficemouse
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We think the reason is they have good ideas, but really can't work for or work with anyone else. All is well when things are working, but ask them to handle a customer call and all hell breaks loose.
However, some of them do put out interesting products.... #macpadd
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Bullshit. If a Paypal rep tells you some crap like that, you ask to speak to another, preferably higher up dispute agent. They have to give you the money back. There's no ifs ands or buts about it. I've had people do this to me before, and I've always gotten my money back. There's no way that the seller can KEEP your money. Paypal reimburses you, and they take the funds from the seller's account and puts him or her in the negative if their balance was previously zero, and then it's all their problem from then on afterwards. If the seller cannot provide proof of the item being sent, they lose the dispute and are left holding the well-deserved bag.
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My most recent sale was for a $100+ diecast model to someone claiming the item to be in Seattle. I made sure to ship with a tracking number express, and the item arrived a couple of days later. A month later, I received an email that a dispute was raised on paypal, claiming that the item did not arrive as described. Suspicious, I called the paypal resolution center and asked that the buyer's location be determined so that I know why the dispute was raised so long after the actual arrival. Turns out the buyer was in Singapore, and took advantage of my much cheaper shipping between NYC and Seattle to cut down the cost of shipment, and had a contact there send it the rest of the way. That right there absolved me from any responsibility and I was reimbursed. People think they're slick. lol
The thing that bothers me is that had the person actually been in Seattle, I would've had a much harder time, and it turns out that Paypal allows a buyer 45 days to file a dispute, which I think is crap. That's a long time to sit on an item to file a dispute.
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In the meantime....
Get out of my fucking life, Wilson. The way I see it, you have a choice. You can make this World War III or you can handle this in a civil manner.
You don't want to fuck with me. I'm a very improtant person and I have a CPA, and a JD, and a MD, and a PHd. So I'm a fuckload smarter than you. I mean it, Mark - I CRAP BIGGER THAN YOU!!
Now if you don't mind, I'm having drinks with my wife. I'll post a fucking comment later. #macpadd
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@jabber: I think the real problem is that some people have poor anger management skills. Not like me.
I'm a people person.
Now piss off before I punch you in the bollocks. #macpadd
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Giz still loads slow, though. #macpadd
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"I was typing!"
"More PEW PEW less QQ!" #macpadd
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Thank you for the heads up. At this point I've written the company a letter detailing why I will not be giving them my patronage. #macpadd
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#macpadd
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Hey Customers! Want to have the possibility of a criminal record for asking for a tracking number for you order! Buy MacPadd now!!!!!! #macpadd
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Jesus dies, and Anakin gets Vaderized. #macpadd
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@anexanhume: There ya go #macpadd
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@eldouche: Fool, it arrives just fine #macpadd
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Thus describing me and 47.39% of all Giz users. #openofficemouse
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You already said it was made by OpenOffice, right? #openofficemouse
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