These Guys Just Built the Website Healthcare.gov Should Have Been

Calling the launch of Healthcare.gov a complete and utter disaster may sound a bit dramatic—but unfortunately, it's also pretty accurate. With only six people able to actually enroll out of the 4.7 million unique visitors the site saw on launch day, something clearly needs to change. And since the government has its » 11/04/13 1:38pm 11/04/13 1:38pm

Bloomberg Businessweek's Obamacare Cover Is Perfect

In case you haven't noticed, it's been kind of a rough year in Washington. And it's especially rough for one guy in particular. Freshly inaugurated and Instagram-friendly, President Obama promised a new, tech-savvy future for America. The latest cover of Bloomberg Businessweek pretty much sums up how that's working… » 10/31/13 9:29am 10/31/13 9:29am

Healthcare.gov's Technical Problems Are Taking Their Toll

First it was a bad script at the tech support hotline. Then it was general institutional failure stemming from the U.S. government's reliance on outside contractors. And now it's just the plain fact that when you're on a schedule and things go wrong you get behind. » 10/27/13 10:54am 10/27/13 10:54am

Why the U.S. Government Needs a "Digital Core"

If you've been watching C-SPAN—and who hasn't?—you'll know the House Energy and Commerce Committee started hearings yesterday with the government contractors for HealthCare.gov, the maybe-not-quite-ready-for-prime-time website for the Affordable Care Act. » 10/25/13 3:40pm 10/25/13 3:40pm

Obamacare Customer Service Told Everyone To Reset Their Passwords

We've all done tech support for family members and it tends to start basic. Did you restart? Have you ever downloaded updates ever? Why are you trying to buy WD-40 from Amazon Japan? And often it's as simple as resetting a password. » 10/12/13 10:15am 10/12/13 10:15am

Forbes Uses Furry Convention Logo in Obamacare Article For Some Reason

Forbes had a fun little piece the other day in which they answered a few common questions people had been asking about Obamacare—because healthcare can be confusing! Almost as confusing as, say, pulling the logo of a wildly popular furries convention to use as the accompanying graphic on an article about Obamacare.… » 8/16/13 1:22pm 8/16/13 1:22pm