Argue Your Way Out of BS Service Fees

Fees, overages, and penalties seem to be an intrinsic part of the modern service industry. But you don't always have to pay them. With a single phone call, you can convince a company to waive, forego, refund, or cancel almost any fee. Here's how to make someone say the magic words that keep your money in your pocket. » 11/10/12 11:00am 11/10/12 11:00am