We often fall in love with new smartphones only to be shattered when we discover that they'll ship with old firmware. A lot of shoppers feel the same—and it might be costing hardware makers half their potential customers.
The votes are in, and your New Media Master for 2010 is... Well, that would be telling. But a couple of write-in candidates made a strong showing, and the voting for everyone else was surprisingly close. Apart from one choice.