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more about #customersupport SewerShark: LOOK BEHIND YOU, A THREE HEADED MONKEY!!!: I noticed that Rosa have a grudge against MS. This seems more a problems with UPS, or he is faking it, which is more likely. more » phinnvr6002: Does anyone still play Xbox anyway? With Uncharted 2 and Demon's Souls, along with BC2 Beta most people I know play PS3 now. Especially with God of Wa... more » Pessimippöpötåmus: Maybe they'll be nice and send him the magical Jasper model! (secretly fears that his Jasper Xbox will fail the day after it turns 3 years old) more » Demonbird: No, those are air holes. They help with the heating issues. more » steve holt!: hitler did the same damage to his xbox more » Aetius: Okay this is hilarious. Now lets do the same post for the broken iMac packages :) more » MarcusMaximus: I knew it was a bad idea on Microsoft's part to hire these guys. more » Nathan Obbards: From the looks of the one pic with the box, it was the shipper's fault. The box looks like it got all kinds of messed up in transit. That might be a... more » Bokusatsu_Tenshi: I know there'll be lots of senseless bashing on the comments, so I'm just here to say that in Brazil, of all the brands I tested, Dell had the BEST co... more » Phong: At least now you will probably have the lightest laptop around. So you got that going for you. #laptops more » OCEntertainment: Somewhere, a guy who sent in a hard drive to get repaired is very pleased to receive a whole new laptop. He is not furiously calling Dell Technical Su... more » Shadowfury: This is a whole new level of faggotry from tech support. Congratulations, Dell, you fail it! #laptops more » PaddyDugan: Having read this story and the comments, there is nothing here to dissuade me from buying a Dell. A single one sided complaint about service followed... more » Lite: hates Illinois Nazis: Heh, I have an application that allows me to control multiple putty screens at once. Whatever it is using to navigate between screens to relay comman... more » dapoktan: This has been happening for 2 months now.. I've had 3 on site tech visits, 2 replacement laptops, and now I need to send out my laptop to a depot to ... more » SigmundTheSeaMonster: This is normal. Complete Care returns your drive incase you need data. The laptop is likely shipping from another depot. Patience. Dell just changed a... more » MrBangBam: This is like sending off your child to boarding school and getting sent back a skull. The whole situation made me chuckle in class - Awesome. #laptops more » swilliams001: Dell lost my wife's entire laptop. I pulled the drive and battery prior to shipping. After two weeks of escalating the issue with their support folk... more » Jrsy Devil's Advocate®: Welcome to the world of cloud computing.. #laptops more » GitEmSteveDave_ My Brute Dojo Code CDIAFIFE: Whyon sweet Jebus's dubs do people send their HDD in the laptop? You can check and test a DVD drive w/o the hard drive in just BIOS/a startup disk. #... more » -
#microsoft
Microsoft Beats Xbox to Pieces for Getting an RRoD
Nic H tells us that this is how his Xbox was returned after being sent to Nurse Microsoft. If that's really true, then it looks like Microsoft is getting brutal on Xboxes that dare get an RRoD. More » -
#dell
Dell Doesn't Understand That a "Hard Drive For Laptops" Program Doesn't Fly With Support Customers
So, this guy sends his laptop to Dell for repair and Dell sends him back a hard drive...just a hard drive in a box. So what's the problem here? More » -
#rrod
Microsoft Skimps on Shipping Boxes For Owners of RRoD-ed Xboxes?
It's bad enough going through the hassle of shipping your Xbox 360 off to customer support, but now Microsoft won't even give you the box to ship it in. Updated. More » -
#robots
Turbotax's Customer Support Robot Admits It's a Robot
We've all wondered whether those internet chat support people were robots, but have we ever gotten them to admit that they were robots? Someone just did. [Consumerist] -
