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more about #manual infmom: As a female tech support person I'd say that estimate for male non-readers, non-thinkers was way too low. #gadgethelpline more » TuxBobble: I guarantee tech support people don't like talking to me (male). I generally understand the problem better than they're used to (computer problems, a... more » natelock: Last time I called tech support they couldn't help me because their computers were down. Eh wot? #gadgethelpline more » bagellord: I haven't called tech support for a real issue in several years now. Do I get a cookie? #gadgethelpline more » Lite: hates Illinois Nazis: Having dealt with supporting a software product, I think the number is much higher for both sexes. #gadgethelpline more » franco1975: Our arrangement in content to the user's manual is overall and easily understood. We think it is reliable that it is correct that the information was ... more » I, Opener: What the f^% does RTFM mean? #gadgethelpline more » Aetius: They don't give you manuals anymore. Or did you mean the book which is basically the same generic 5 pages but in 45 different languages all covering i... more » Monty: Okay, Chris - I can take the hint, I am a dumb ass that does not know how to read. It is part of who I am, and I accept that. However, I admit to an... more » drsmith: If I'm paying for support on a product, it's my right to call them without reading the manual. No matter how inane the question may seem, if I'm payi... more » Identity Avatar: I was always told that I should try to figure how it works a few times before consulting the manual. #gadgethelpline more » Snes: I called tech support once to trick them, the conversation went like this: me: Hi, um, my computer won't turn on Intel: Have you plugged it in? me: U... more » Jrsy Devil's Advocate®: What percentage of men fix it themselves without having to call tech support? #gadgethelpline more » Gordonium: In the spirit of this article's title, I did not read the article before posting this comment. #gadgethelpline more » Xagest: Would be nice if the manual wasn't in chinese/engrish. #gadgethelpline more » dry-roasted-peanuts: Asking someone to help you is now considered less wimpy than reading a manual? ... I... I... my... what... Let me type that again. Asking someone to... more » Curves: I do read the manual, but admit that I hit the glossary in the back to find exactly what I need to know and usually read no more than that. #gadgethel... more » Shamoononon: I shave my legs.: So, what percentage didn't bother doing either and instead opted to show it a lesson by smashing it on the ground and throwing a hissy fit. more » ilovexspin: I, personally, feel cool because I knew what RTFM meant just from the headline and never hearing that saying before. Now actually adding to the topic:... more » 10pound: And 100% of those guys don't need to because the modern male comes equipped with reasoning, deduction and a keen intuitive sense. ...........And beca... more » -
#techsupport
64% of Men Don’t RTFM Before Calling Tech Support
Gadget Helpline, a UK tech support service, found that well over half of their male customers didn't even bother to read the manual before calling tech support. C'mon guys, is that the best we can do? More »
