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more about #rrod more comments → Margatron: Also, a tip for calling the call centre: -call on weekdays between the hours of 9am-5pm, preferably 9 to noon since this is when the veterans' shifts... more » Margatron: Worked at the call centre for a year and I sympathize with this guy. Checking the power supply light is part of one script but not all the scripts t... more » Pessimippopotamus: Bizarre. Not a good news when I'm waiting for an Xbox delivery. But then again, I've seen the horror first hand. more » dimsum4u: I had a pretty similar experience. My box got the 3 lights 2 years ago. I asked them to send me a box so i could send it to them, the box they sent me... more » bagellord: The only problem I've ever had with Xbox support was when for some unknown insane idiotic reason my email address got screwed up. The email address my... more » Bigbadbikernerd: I had a similar situation. I bought a refurb from Tiger Direct (I know, I should have known better...). It RROD in about 3 months. Sent it to TekPr... more » Bigbadbikernerd: I had a similar experience. However, my unit was a refurb from Tiger Direct (I know, I should have known better...). I had to send it in 3 times to ... more » Bertone77: I've got a question: So from this story it seems that Microsoft "actually" tries to repair "your" unit and sends it back to you? The don't just send y... more » honestbleeps: I can't lie - as angry as I am about the frequency of RRoD issues, I just had one and I have to say that Andy's case is weird. I went online to see w... more » kidphat (loves bumblebee girl): We have to fully understand the situation before we jump to conclusion. Do you send in your power cables with the 360 during repairs? If not, the tech... more » Pew Pew BOOM: I got RROD twice, both of time the technical support guy asked me to check the power supply, so I don't know what's up with Andy's case. more » switchblade saints: My Xbox is still under warranty, but warranty doesn't cover four red lights. Wait, what? Serious? Time to break one of the LEDs then to make it three... more » Kaiser-Machead: If a hardware failure is only 3 lights, why isn't it the Red C Of Death? Anyway, some of the seemingly most obvious solutions are not that obvious at... more » phinnvr6000001002: Lol sorry to hear that but I have a solution for you (that worked great for me)... get a PS3. Don't even have to pay extra to play games online with m... more » SigmundTheSeaMonster: There should not be *any* failure of a game console except for acceptable wear (HD failure, motors, controller wear). Yes? more » -
#broken
Insanity: Xbox 360 'Repaired' 3 Times, Returns Each Time With Red Ring
Andy Phifer, like many of us, faced a glowing red ring on his nonfunctional Xbox 360. Facing an RRoD warranty technicality, he sent Microsoft $100 to make necessary repairs. Things didn't go so well. Here's his story: UPDATE More » -
#rrod
After Four Years, Has Microsoft Finally Solved the Xbox RRoD Problem?
Hey guys, have you heard? Xbox 360s die, horribly, almost without fail. In the wake of some devastatingly terrible survey results—54% failure rate terrible—a third-party warranty company is saying that RRoD troubles are on the wane. More » -
#xbox360
Microsoft Responds to 54.2% Xbox 360 Failure Rate Claim, Doesn't Dispute It
Remember the Game Informer survey that found that the Xbox 360 has a 54.2% failure rate? Well, Microsoft has responded, and it didn't even try to dispute that fact. More » -
#xbox360
Survey: Xbox 360 Failure Rate Is Over 50%, People Don't Care
According to a new reader survey by Game Informer, the Xbox 360 suffers from a whopping 54.2% failure rate. That's an insanely high figure, but I can't say it seems that inaccurate. And you know what? People don't care. More » -
#gaming
RRoD Xbox Turned Into the Stupendous Arcade Stick
When one gamer's Xbox 360 went RRoD, he didn't just give up. Instead, he gutted the system and transformed his dead Xbox 360 into a functioning arcade stick. Keep fighting the good fight, Seppun. [TechEBlog] -
#xbox360
Microsoft Offers Comfort, Warranty Coverage To Xbox E74 Error Victims
For dazed, RRoD-weary Xbox users, hearing that there's one more way that your console might die on you was almost too much to bear. Thankfully, Microsoft has announced that these latest victims are covered, even retroactively. More » -
#rrod
Microsoft Skimps on Shipping Boxes For Owners of RRoD-ed Xboxes?
It's bad enough going through the hassle of shipping your Xbox 360 off to customer support, but now Microsoft won't even give you the box to ship it in. Updated. More » -
#imageoftheday
Image of the Day: If Microsoft Ever Bought Target
Some Halo player imagines what it would look like if Microsoft ever purchased Target. Hah. [Halolz - Thanks Marco!] More » -
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#questionoftheday
QOTD: How Many Times Has Your Xbox 360 Gone Down With a RRoD?
Earlier this month we learned that a California man has decided to sue Microsoft over RRoD issues claiming that the company knew around 50% of the consoles shipped were defective (some claim the figure could be as high as 68 percent.) As you know, Microsoft extended their warranty plan at great expense to help cover their ass, but having to send back consoles repeatedly wears real thin, real fast. So, I am curious to know: how many times have you danced with the RRoD? More » -
#xbox360
The Shocking Inside Story of the Epic Defects That Killed Millions of Xbox 360s
Dean Takahashi, one of the most respected tech journos around, spent years putting together this mind-blowing expose that reveals the truly epic scale of the problems that lead to millions of dead Xbox 360s. It really is one of the most stunning flustercucks in gaming history. According to his account, Microsoft willfully ignored deep, systemic problems in the console's production that reached from chipmakers—initially, only 16 out of every 100 of its IBM-made processors worked—to production lines, where just before launch, an unbelievable 68 percent of consoles made were clunkers. More »
