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more about #techsupport Killjoy: "Look it up. Anyone can do it." "Well yeah, but you *know* what you're doing, so -" "I actually don't, I just look it all up." I've had a few thousa... more » Odin: He has a Windows 95 rig but terrabytes of porn? more » ilovexspin: This is my life. Like my family makes me do everything on the computers and it makes me so pissed off the more simple it is, like making a fucking tab... more » Benguin: Oh man, the Oatmeal. Somebody linked me there once to a single comic and I was sitting at my computer for hours reading the rest of the site. Hilariou... more » Lizard_King: My dad was an electrical engineer for HP for the better part of 35 years. He didn't have a PC that was stable until I built him one five years ago. No... more » jepzilla: I'm disappointed Giz. How could you post something so wrong? Rabbits can't vomit. more » Andy Nguyen: "If it's Windows, tell em you only use Macs. If it's Mac, tell em you use Windows. If they have both, tell em you use Linux. Nobody uses that." more » 92BuickLeSabre: It's the holidays. Why do you want me to cry? more » Curves: If youre Hardware, tell them it sounds software related, probably "Bugs". If youre Software, assure them its those hardware bastards who are at faul... more » RoboBagins: My mother was tech support in the house for the longest time, then like all children I battled her for tech dominance and won. It's not all bad. She... more » ichiban1081: I go through things like this with my wife's family. During holidays I'm usually in a room fixing peoples computers they brought with them, answering ... more » Jux: "Well, except for the names, and a few other changes/ My story's the same one." more » Ellyabson Medeiros: Oooh the funny and sad fact that this comic provides is the story of my life. Even the details are the same. Freaky! haha! more » Jrsy Devil's Advocate®: I'm the 'computer genius' to many of my family and friends so I'm already screwed.. more » OCEntertainment: I read each and every panel of this comic. I didn't laugh once... .....It's too painfully true. more » NorCalAngler: I bet every Gizmodo'er can relate to this. I used to jump on any opportunity when it came to fixing friends/family tech stuff because I got a weird e... more » LoganAdams: Holy Crap. That is my life. I'm e-mailing this to my mom. more » TheCatInTheHat: Painfully true. All it needed was the question "so have you done anything to your PC since the problem started?", Family member: "No....I just went i... more » bibble3000: i actually just got an e-mail from my sister who lives in a different state asking for help... she didn't include any of the needed details and her qu... more » UltimateIdiot - Imperfection at Best: So true, I'm the tech support for my friends. They trust my opinions above many other. They only call tech support if I tell them to, mostly because i... more » -
#humor
Why It's Better to Pretend You Don't Know Anything About Computers
Matthew Inman, aka "The Oatmeal," is a former web designer turned comic artist. He subsists primarily on a diet of dead crickets and malt liquor. If his relatives ask: He certainly doesn't know anything about computers. More » -
#thanksgiving
Send Us Your Thanksgiving Tech Support Horror Stories
Happy Thanksgiving! If your holiday celebrations are anything like mine, they involve coming home to a large number of old people confused about how to use their tech gear, treating you like an actually competent member of the Geek Squad. More » -
#imagecache
AT&T's Tech Support People Are Just as Happy as Their Customers (Updated)
It's just plausible enough to be real, and just real enough to be crushingly depressing. UPDATE: It's fake! But the actual transcript is sort of funny too: More » -
#techsupport
64% of Men Don’t RTFM Before Calling Tech Support
Gadget Helpline, a UK tech support service, found that well over half of their male customers didn't even bother to read the manual before calling tech support. C'mon guys, is that the best we can do? More » -
#techsupport
Carol Brady Creates The Worst Tech Support Job On The Face Of The Earth
If you thought your IT job was filled with annoying questions, try working for Florence Henderson's new FloH Club. It's a telephone-based tech support service for old people. More » -
#techsupport
Verizon's Tech Support Repertoire Includes Punching You in the Face
This according to a young gentleman in New York City, who says that a Verizon support guy sent to fix his phone ended up fixing his face, with fists. In corporate speak, I believe that's called "thinking outside the box." More » -
#applegeniusbar
Apple Store Geniuses Might Actually Be Dunces
You've probably wondered what it takes to become a Genius at an Apple Store. I mean, they're called Geniuses, and it's Apple, and they only deal with Apple products, so they know them to the core, right? Well, in at least one Apple Store, not so much. MacBlogz's Aviv went through the whole process of applying, which he has helpfully documented for us. After answering 17 out of 20 ridiculously easy technical questions correctly, he was offered the job for $17 an hour (which you can see in the letter below). Because that made him not just a Genius, but a superstar. More » -
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#questionoftheday
Question of the Day: Which Company Has The Worst Computer Tech Support?
If you have ever dealt with tech support for a computer issue, chances are you have a story or two that recounts a very frustrating experience. With much of the tech support industry working overseas and the seemingly infinite amount of things that could go wrong, it really should come as no surprise when things don't run smoothly. That having been said, which of the following computer companies has the worst tech support? Feel free to recount your experiences in the comments—and check out who Consumer Reports ranked as #1 this year. More »
