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Check Your Receipts When You Exit Radio Shack
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quayzar
11/26/09

In reply to Check Your Receipts When You Exit Radio Shack
Considering that the Radio Shack POS can at times be a POS I find it much more likely that the POS just cocked up than someone trying to pull a fast one. I remember one of our capture pads died daily needing to be reset while we moved the ticket to a different POS. It would crash during times that were the most inconvenient such as mobile activations during the signature capture stage. But regardless of that info could you imagine a Radio Shack employee saying; ha, I just made you donate money to a cancer charity. What kind of evil scheme is that? When I worked there last year we did the same thing. I made no extra money and there were no problems other than some people tapping the wrong button on the capture pad.
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nutbastard
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack
what happened to the good old days where when someone dicked you over, society turned a blind eye to a well deserved pummeling?
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n3rd15
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack
i use to work at radioshack, and yes employees do get a kick-back for getting a customer to donate $, add the useless and way over priced insurance plan, or pay for anything besides the item. and yes an employee can hit the yes button for you, the reason employees can do this is for the possibility of an elder coming into the store and not knowing or being able to read the touch screen scanner at each check out terminal when they pay for something that needs a signature. and you can take that reciept back and request a refund, look on the reciept dredog posted, it says helped by: entered by: in that example, it was the same person, it even provides their initials, the time it was purchased, even what terminal you paid at. even tho its just a dollar, like 100's of ppl will say, its the ethics, if u asked " would you like to donate a dollar...?" i will, but if you take my dollar, i want it back, no matter what. bad ethics are what caused a lot of this countries problems (rupurt murdoc)
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GitEmSteveDave_DefinesTurgid
11/25/09

@n3rd15: I think you are full of it. I don't work at "The Shack", and I can deduce that since they have people on the floor all the time, someone can help a customer and another enter/process the sale. I note you don't even note that the N means non-tax, which most anyone who has ever worked a register would know. I think you are just talking out of your butt, and would bet that someone who actually works at a store can probably tell which one of us is correct.
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notlikeacat
11/25/09

@GitEmSteveDave_ForgotNametag: Your objections don't make sense.
1I ring out the customers I just helped on the floor frequently. Especially if there is a line at the other registers. That customer will come to me next time for honest advice and faster service.
2Why wouldn't a non-taxable donation be marked as a non-tax item?
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GitEmSteveDave_DefinesTurgid
11/25/09

@notlikeacat: It was marked in the receipt picture referred to above.
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Lite: hates Illinois Nazis
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack
I don't support Livestrong. I support Wriststrong.
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Norbs
11/25/09

@Lite: hates Illinois Nazis: Stephen Colbert suffered horribly from his major fall and we learned from him so it would not happen to us. We need to spread wrist injury awareness.
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met2art
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack
Seems more likely these folks were just mindlessly pressing "Yes" on the customer terminal to rush through the purchase, without paying attention. Much in the same way many of us scroll through TOS screens without even a second glance...

The Livestrong bracelets are a SKU item, and as such, based on what I know of Radio Shack, don't factor into any employee commissions. Besides which, shouldn't a consumer who is seriously concerned about a $1 charge double check the total amount before consenting to the debit/credit purchase? Or even double check the receipt before exiting the store?
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mrincubus88001
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack
First off I am a Radio Shack employee (Hey not proud of my position but its good for a college student).

This guy is first off an idiot and the Consumerist is starting to get a little desperate with their articles. The ONLY way for the man to be charged is if he hits "Accept" on the keypad. I would have to reach over the counter and hit the "Accept" key for him.

If the man hit "Accept" it is his own fault but if he wants to get a refund I'll be more then happy to explain he can get a tax break from it or I'll be happy to give him a dollar seeing the couldn't just live and die and give the money to a decent cause that is for a cure of cancer.

The guy is obviously just trying to start up some BS along with the women that says it happened to her.

I'll say this one last time the only waht way for this to happen was the customer hitting "Accept" on the keypad. Yes she could have made a mistake but blaming a company for $1 is really childish and then complain that they offered a refund but she would have to drive to the store... what does she want the person to drive to her for her mistake? I don't think so. The customer is wrong here and I respectfully ask that Gizmodo not feed the troll (Consumerist) on this one by reprinting such an outrageous claim the company stole a dollar or they were scammed.

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dragon:ONE
11/25/09

@mrincubus88001: I wholeheartedly agree after reading NUMEROUS RS employees at Consumerist stating that no, employees cannot add the donation themselves, and that entering the donation SKU just simply pulls up the confirm screen again on the PIN pad.

And yeah, Consumerist seems to have gone down the drains recently. And the new 'look' doesn't help, nor does the elitism of their commenters.

I woulda changed my name a while back: "dragonONE, starred at Giz, banned at Consumerist" just to demonstrate how sad Consumerist's gotten. Post after post of utter crap and when I make a comment I get the swift banhammer from Roz with no appeal - yet they constantly disenvowel others.

So, I'll just say this in spite of Consumerist: Why s ths n Cnsmrst nd Gzmd? [a]
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dredog
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack

Wow, Just for the sake of it I checked the receipt for some electronic components that I got a couple of weeks ago and they DID add that to my receipt without my consent... Sneaky bastards....
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wutlulzky
11/25/09

@dredog:
that "N" next to the 1
probably stands for whatever answer the costumer gave, either Y or N
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dredog
11/25/09

@dredog: Click on the damn receipt for the whole picture....
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GitEmSteveDave_DefinesTurgid
11/25/09

@wutlulzky: Or perhaps what the N on most receipt means, "NON-taxable", as donations aren't taxable, but everything else there is. Nice try though!
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link12245
11/26/09

@dredog: That is the sku for the pen pad donation, the only one the employee can add is for the LiveStrong armband, which rings out as Armband (either adult or youth following Armband), not Donation. They also cost $1.00. You are an idiot.
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dredog
11/26/09

@link12245: Why Are you calling me an idiot? I am just showing the receipt with the donation, I am not bitching about it... As a matter of fact, I'm aways donating to programmers/coders that provide us with freeware... The point is that the CC terminal is probably not prompting the donation option nice and clear, AND if I donated that dollar for the armband why didn't the cashier handle me one??? Again I am glad I donated it to a great cause. You are a douche!
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link12245
11/26/09

@dredog: I'm calling you an idiot because you selected the button to donate, but blame the employee for being deceitful. The donation prompt is very large with a big green Yes button, and a big red No button. The armband is a separate sku, the one that the employee can input without your go ahead, and that's not what is shown on your receipt, so you probably just pressed Yes without reading, hence the idiot. I'll now accept your apology.
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JodaThongnopnua
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack
Friend who works at Radio Shack demanded I post this:

"The only way for an employee to add the Livestrong donation on a customer’s receipt without their knowledge is to reach around the counter and press yes for them, while simultaneously blocking the screen that says everything on the ticket, or to manually enter the (refundable) sku that the employee gets no credit for."
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GitEmSteveDave_DefinesTurgid
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack
I still wonder if this is like PetsMart where you have to select "Yes" when it asks you to donate on the customer side POS terminal. I would think if this was so widespread/possible, some AG's would have looked into it by now. Wouldn't be the first time someone just kept clicking "yes", as many EULA, Virus, and Malware authors hope you will.
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bornonbord
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack

I'm growing a moustache for Movember. If they want my money, they'll have to take it from my Movember donation page.

[us.movember.com]
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Noobs-R-Us
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack
Yea, well FUCK Radio Shack for trying to cure cancer!

There, you happy now Mr. Chen?
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PN - gooapplesoft
11/25/09

@Noobs-R-Us: only a kid would think that way... I got into a 30 minute conversation with the redbox lady even though my 30 minutes was worth more then that 1 dollar. Its the ethics of the situation. Its the fact that they took a dollar away from you without telling you.
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92BuickLeSabre
11/25/09

@PN - gooapplesoft: One could argue that such black and white thinking (and failure to place cost benefit above pride) is equally immature.

Perhaps the most mature is to acknowledge it's not right, realize it's just a dollar and went to a good cause, maybe make one call as a civic duty, and move on with one's life.
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PN - gooapplesoft
11/25/09

@92BuickLeSabre: where would our country be if the founding fathers had the same ideology as you and just moved on with their lives and let the brits continue fucking them.

In my case:
-Cost: waste of 30 minutes that I would have wasted on something else either way
-Benefit: Taught a corporate douche about the ethics of charging people without giving goods or services

Letting things go is the worst thing you can do. I would get the money from the thieves at RS and send the money to St. Judes.
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92BuickLeSabre
11/25/09

@PN - gooapplesoft: Your apparent belief that the two things are analogous is pretty much my point in a nutshell.
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PN - gooapplesoft
11/25/09

@92BuickLeSabre: the fact that you think the two aren't analogous is ridiculous.
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92BuickLeSabre
11/25/09

@PN - gooapplesoft:

When in the Course of human events it becomes necessary for one people to dissolve the political bands which have connected them with another and to assume among the powers of the earth, the separate and equal station to which the Laws of Nature and of Nature's God entitle them, a decent respect to the opinions of mankind requires that they should declare the causes which impel them to the separation.

We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, the pursuit of Happiness, and not letting some punk kid Donate a dollar to cancer research Without Permission.
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tex242
11/26/09

@92BuickLeSabre: You pay every speeding ticket that comes your way don't you?
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ploopsy
11/25/09

In reply to Check Your Receipts When You Exit Radio Shack
if you have to check a Radio Shack receipt its already too late. You already bothered buying something from them.
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geekymitch
11/15/09

In reply to Leaked RadioShack Black Friday Ad Comes with Wordplay
You know, I find it hard to consider purchasing "up to date" electronics from a store that is named for an invention from 1894, and a synonym for a small-beat-up-house. #radioshack
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met2art
11/15/09

@geekymitch: Does that mean that people who use "Photoshop" should be concerned about relevance? Photography was invented in the 1820s and the word shop derives from the old English for booth. #radioshack
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geekymitch
11/15/09

@met2art: Touche'

There is one other difference that you are forgetting however:
Photoshop is 37 levels of badass awesome, whilst Radio Shack has (for at least the last several years) very much sucked butt. #radioshack
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STFU_FPU!
11/15/09

In reply to Leaked RadioShack Black Friday Ad Comes with Wordplay
Wait a minute! does that Headline read "Leaked RadioShack Black Friday Ad comes with Wordplay"?

oh..cool. but it's "The Shack" no more "radio"

just sayin' #radioshack
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Welch
11/15/09

@STFU_FPU!: The stores are still called RadioShack. That isn't changing. "The Shack" is simply their new marketing push. #radioshack
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STFU_FPU!
11/15/09

@Welch: Roger that! I stand corrected :-)

Hey some good deals in there really. A few decent lappies anyway. #radioshack
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STFU_FPU!
11/15/09

@STFU_FPU!: The Win 7 DVD costs as much OEM as a new laptop and a 64-bit version to boot! not bad!! #radioshack
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MePerson
08/06/09

In reply to Radio Shack Officially Becoming "The Shack", Celebrating With Two 17-Foot Laptops
It's fun to watch the video stream and see people walk by, stop, turn, stare blankly momentarily, and then keep walking. :D Although as of now, the New York one is apparently still inside The Shack's secret NY headquarters.
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