How to Fix Most Any Computer Glitch By Yourself

Knowing the difference between HDMI and USB qualifies me as the local tech “expert,” so folks often invite me around to fix their computer problems. I’ll let you into a little secret, though: Most of the time, I’m not doing anything all that impressive or magical. Troubleshooting basic computer problems is actually… » 5/05/15 10:00am 5/05/15 10:00am

What's The Biggest Repair Your Computer Has Ever Needed?

The other day I went to the Apple Store to pick up my computer and I felt like a celebrity. The person assigned to help me ran over and asked enthusiastically if I was Lily Newman. I nodded and immediately assumed that he recognized my name from Gizmodo and was about to tell me how quippy and brilliant I am. Because… » 6/30/13 2:00pm 6/30/13 2:00pm