<![CDATA[Gizmodo: retailers]]> http://tags.gizmodo.com/assets/base/img/thumbs140x140/gizmodo.com.png <![CDATA[Gizmodo: retailers]]> http://gizmodo.com/tag/retailers http://gizmodo.com/tag/retailers <![CDATA[Surprise! Retailers Use Lighting To Trick You Into Buying Inferior HDTVs]]> The guys at HD Guru have shed some light, literally, on a bit of trickery retailers use to make lower performance HDTVs look more enticing. Have you ever noticed how bright the lighting is in many electronics departments?

You may have not considered it before, but if the lighting in the store is not in-line with the ambient light in your home, you may not get the picture quality you expected when all is said and done. In some stores, light levels can be as much as 50 times higher than what you would find in a typical home—this masks HDTVs with poor black level performance, making the picture appear clearer than it really is under normal conditions. In the end, many consumers make a decision on brightness levels alone. Conversely, if the store is trying to push higher-end sets, light levels will be toned down to bring out the best black levels and contrast ratios. Best Buy's Magnolia Home Theater division is a good example of this.

But why would a retailer try and convince you that the cheaper set is as good or better than a more expensive model? The answer often lies in profit margins—figures that are often low for many HDTVs. The idea is to try and convert the money you saved on the HDTV into higher profit extras like overpriced HDMI cables and unnecessary store services.

In the end, you don't have control over the ambient light in a big box store, so being aware of the light situation and making more informed decisions using specs and research into the product (as opposed to a visual decision alone) can help you get a better TV for your money. HD Guru also suggests that cupping your hands over the display to block out light might help you get a general idea of the black levels. It's not an exact science of course, but it's better than nothing. Hit up HDGuru for all of the details. [HD Guru]

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<![CDATA[Local Electronics Stores Defy the Recession By Not Being Terrible]]> The image associated with this post is best viewed using a browser.While giant retailers are scrambling to nab whatever portion of Circuit City's suddenly available $11-billion in revenue they can, local electronics stores and midsize retailers are making out like gangbusters, simply by doing things the old fashioned way.

In case you're wondering, that means paying workers on commission, keeping employees for a long time, and making sure they actually know what they're talking about. Naturally, Best Buy, via a spokesperson, was defensive about these claims:

Our employees are exceptional at demystifying complex technology!

while Walmart's PR strategy was hilariously honest:

With electronics data so readily available online today, many customers come to us looking for a particular brand or item, knowledge in hand, and may not want or feel comfortable shopping with a salesperson.

Neeeeeerds!That said, commission-driven aggression doesn't necessarily equate to better service, and I suspect the WSJ's conclusion has less to do with the chains' superior customer experience than it does the public's inordinately toxic impressions of big box retailers like Best Buy. But the sentiment certainly rings true: even as a gadget blogger, I feel better buying my gear from someone who can answer basic questions about it. [WSJ--Image courtesy of the WSJ]

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<![CDATA[Standing Over Circuit City's Cooling Corpse, Walmart Steps Up Its Electronics Game]]> Where many see death and despair, Walmart's executives see opportunity. Starting this week, the big-box giant is drastically expanding its stores' electronics sections, hoping to compete head-on with the likes of Best Buy and Amazon.

A senior VP for the company was blunt about their ambitions, exclaiming "Circuit City's business is up for grabs right now and we expect to get our share." Their plan includes all the mainstay techniques of their competitors: dedicated brand displays for brands like Apple; aggressive bids for new phone offerings, including, contrary to some reports, the Palm Pre; a full embrace of the netbook craze; the addition of eye-catching, higher-end TV sets and home theater equipment.

The new fixtures, displays and directives will start making their way to stores this week. This is good news for communities once served exclusively by Circuit City, and could help drive down electronics prices for everyone. That said, it'll definitely make a lot of people squirm a little bit. The report explains why: despite Circuit City's demise, Best Buy isn't doing that well, as they—like most electronics stores—struggle to get people through the doors in leaner economic times. Thing is, Walmart is doing very well, and will probably continue to do so no matter how bad the economy gets. It's happened before, people. [WSJ—Photo by Brandon Thibodeaux for the WSJ]

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<![CDATA[A Master List of Holiday Online Ordering Deadlines For Last Minute Shoppers]]> Dealhack has compiled a list of major online retailers' ordering deadlines for shipments that need to arrive before Santa does. If you suffer from terminal-illness-grade procrastination like me, this is your list.

All of the majors (Amazon, Best Buy, New Egg) are covered, as well as tons of others from flowers, shoes—even mail-order dry-aged steaks, all nicely sorted by shipping price level. Very helpful. Check it out: [Dealhack]

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<![CDATA[Take a Trip Down Memory Lane With Other Failed Gadget Sellers]]> Now that Circuit City's closing up shop, perhaps we should take a minute to remember other failed gadget dealers from our country's storied history. Technologizer's compiled a bunch of old television ads from now defunct tech stores and they're a treasure trove of early 1990s cheesiness and the repetitive mantra, “Lowest prices! Best Selection! Amazing service!,” that none of them could actually provide. Remember Nobody Beats The Wiz? Crazy Eddie? The short-lived death of CompUSA? Who doesn't love nostalgia for the ghosts of retailers past? [Technologizer]

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<![CDATA[Sharper Image Rises From The Ashes...as a Brand Only]]> A few days ago we discovered that Sharper Image had "something big coming," but as of today, there has been no official word from the company about their future plans. However, the WSJ is reporting that the company will resurrect itself as a virtual brand. No stores, just a name that retailers can rent to drive up the sales of any number of useless, overpriced gadgets.

There is even talk of major retailers like Target and Best Buy getting involved—but you have to wonder whether or not the moniker of a semi-defunct gadget company is enough to drive sales of vacuums and massage chairs in other stores. Either way, if this is Sharper Image's "big announcement," that is pretty lame. [WSJ]

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<![CDATA[Buy "Something" For $10]]> Picture%2032.png"A boat's a boat, but the mystery box could be anything. IT COULD EVEN BE A BOAT! You know how much we wanted one of those." - Peter Griffin

For $10 with free shipping, you can buy "something" at somethingstore. You won't know what it is until you open it, but it's most probably new, and possibly a gadget or electronic equipment. Then again, the site explains that "you can be a 25-year-old man and your something maybe [sic] a white tank top embroidered with a pink heart." Still, way more fun than a gift card. [somethingstore via neatorama]

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<![CDATA[Where Did You Shop For Evil Holiday Consumer Goods?]]> It's Christmas Eve, and apparently that means people are making their last, mad dashes to immortalize their kinship through iPods and GPS systems. It's clearly too late to be shopping online for your holiday merchandise, but numerous inquiring minds need to know (OK, just ours), where did you do your holiday shopping this year?

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<![CDATA[CompUSA Supplies FAQ About Store Closings]]> Now that CompUSA is closing its doors, it has begun the process of tying up loose ends regarding issues like gift cards, rain checks, rebates and returns. In a nutshell, if you purchased anything from the store after December 12th you are pretty much S.O.L.

As for warranties and service, CompUSA has stated that all products currently being serviced in the tech shop will be completed and returned. All outstanding warranties will be a third-party provider, Assurant Solutions. Wow, going out of business during the holidays makes things easy on everyone doesn't it? Hit the link for the full details. [CompUSA via Crave]

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<![CDATA[CompUSA Throws in the Towel, Sells to a Liquidator]]> While the rumor has been floating around all week, the Wall Street Journal reports CompUSA has been sold to a liquidation firm, effectively putting the company out of business. The move is largely based on declining sales, with the company speculated to only do $1.5 billion in sales this year (compared to $4 billion last year). While it will be open through the holidays, the company is actively working to sell and/or close its 103 retail stores. Can you say clearance deals? [WSJ]

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<![CDATA[Xbox 360 Failure Rate: 30%, Says Retailers]]> We always knew the Xbox 360 failure rate was high, but the only time Microsoft's put any sort of solid numbers on the thing it was always somewhere around 5%. Retailers, on the other hand, have just reported a failure rate of somewhere over 30%. That's pretty ridonkulous. It's a good thing Microsoft support is usually pretty good about taking them back, so you don't have to go all Picard and shout about how many lights there are over the phone.

From what we've seen in unconfirmed reports on the Net, the problem comes from insufficient cooling for the GPU. This in turn causes the three red lights, which means you're going to have to send back your 360 to Microsoft and possibly get a dirty refurbished unit in return. If you're really, really lucky (and French), you'll get a unit with added cooling as well.

Massive Failure Rate For Xbox 360 Exposed [Smarthouse]

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<![CDATA[Retailers Wish is Granted, PSP Priced Dropped to $169]]> Remember a couple weeks ago when retailers were calling for a price drop on the PSP? Their wish was granted today when Gamestop/EB Games dropped the price of the core system to $169.

Was the retailer demands the only reason for the price drop? Perhaps, but there have been a lot of PSP2 speculation lately. If you don't have a PSP, now may be the time to jump, especially with this system getting down to a more reasonable range, the possibilities with the device as a media player and especially because of some good game titles like Puzzle Quest, Ratchet & Clank and, of course, Lumines.

PSP Core Drops to $169 Tomorrow [Kotaku]

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<![CDATA[Retailers Want a PSP Price Drop]]> Shit is hitting the fan with the PSP, and that is pretty obvious as of late. According to the folks at 1UP, some "big name" retailers are calling for a PSP price drop or the portable console may be dropped from the shelves entirely due to a lack of sales. We've heard confirmation of an updated PSP, but will that device come with a cheaper price tag or will the original PSP price tag be chopped down a bit? Either sound fine to me.

The PSP may be flopping right now, but if Sony can put the right spin on it, I could see a "PSP Lite" taking off. Especially if it still has the great looking screen, media support and cheaper (think competitive with the $129 DS Lite) price tag. You know, I am kind of excited to see what is going to happen with the PSP, which has a ton of potential. Take note, people. I don't get excited over Sony products very often.

PSP Something Happening Soon [1UP]

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