Most Returned Gadgets Actually Work Fine, Only About 1% Are Broken

According to the consulting firm Accenture, most consumers are idiots and return gadgets not because they're broken, but because they thought they were broken. The overall return rate seems to be hovering around 11% to 20%, with a full 68% of those being returned because they don't "meet customers' expectations for… » 6/03/08 4:20pm 6/03/08 4:20pm

Xbox 360 Failure Rate: 30%, Says Retailers

We always knew the Xbox 360 failure rate was high, but the only time Microsoft's put any sort of solid numbers on the thing it was always somewhere around 5%. Retailers, on the other hand, have just reported a failure rate of somewhere over 30%. That's pretty ridonkulous. It's a good thing Microsoft support is usually… » 6/22/07 3:50pm 6/22/07 3:50pm

PS3 Greymarket Watch: Scalpers Dumping PS3s Back To Stores

Despite the PS3 costing more than the Wii—and having less units available—it seems Sony's console is easier to find than the Wii. So much so that people are swapping PS3s for Wii straight up. And the scalpers who can't trade for a Wii or flip their PS3s for more than a 10% or 20% profit? They're returning the consoles… » 12/27/06 2:00pm 12/27/06 2:00pm