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Chris Jacob
I have to say, I have always been 101% happy with my service from Verizon. I deal with AT&T at work, and that experience alone will keep me from having a personal account with them for anything ever. EVER.
I know AT&T in general sucks something terrible, but I've been pretty happy with their service in the Midwest. Verizon (for me) was the worst customer service I have ever dealt with. Everyone's experience differs.
@Dr. Evil Genius: They're bias, this is a 3rd party. So it is more reputable, (however I know that Verizon was using AT&T's 3g Maps.) from an objective standpoint.
I seriously hope that Apple wises up and starts to offer the iPhone to other service providers. If T-Mobile suddenly had an iPhone + contract deal right now, I would get out of my chair, step out of the office, and buy that mamajama this second.
More surprising is that T-Mobile's service took second. Really? I mean, I've never had too much of a problem with T-Mo's service, so it's not a huge shock, but I wasn't aware they even beat out Sprint. Not bad, T-Mo! Not bad at all!
@OCEntertainment: It's all about the customer service with T-Mobile. In the image you can see several times where T-Mobile's voice services are lower than a carrier that it got an overall better reader score than.
@OCEntertainment: Sprint suffers because of their already-bad reputation. From many that I have talked to, they just repeat the same complaints they heard someone else say that hasn't had the service in 5 years.
T-Mobile's target audience doesn't expect much and therefore has minimal complaints. That's the impression I get from the T-Mobile customers here in NYC.
@Dr. Evil Genius: Yeah. Unfortunately for companies, bad reputations tend to stick around for a while. I wonder how long AT&T's bad rep will hang over their heads? ;-)
In unrelated news: Wow that star didn't take long at all, did it? Kudos!
I told my friend my carrier was sprint ans she goes "why would you get sprint they suck." I asked them if they ever had sprint and she said no. She had Verizon, but the point is people say sprint is bad from word of mouth.
In reality though every time I called sprint customer support or used the web chat support they always left me satisfied. The one thing I love about sprint is when I had to get my phone replaced, they sent me a brand new phone at my request.
I know I sound like a corporate cheerleader, but I am just stating my experiences
@Dr. Evil Genius: You are totally right. However, that doesn't change the fact that I had a Sprint representative lie to me, when called on it hang up on me. That was 7 years ago. Do you think with an impression like that I would ever try them again. That is the lasting impression Sprint left on me and I don't think I am in the minority.
@OCEntertainment: I have been around for about a year and a half...
...does it really take that long?
...and thank you very much sir for the congrats.
It is most appreciated.
On topic, AT&T Wireless ruined my friend's credit with their shoddy bookkeeping way back before they became Cingular and back to AT&T.
Their reputation will always be bad in my eyes.
@seanpat12: ...and you are stating my experiences as well.
I rarely have a problem with Sprint and they are always adding new services - sometimes without charge like the "Any Mobile - Any Time" thing.
With the max insurance plan, I don't pay a deductable or have any questions asked other than what's wrong with it.
They either fix it on the spot or immediately order a new one. People complain about customer service but they are the same people acting aggressively with the rep on the phone. Who wants to go out of their way for someone like that?
@Doc Benway: Actually, that happened to me recently when I called a Sales rep out when he told me he couldn't give me the TP2 for $199 when many people in our gadget circle had already purchased the same device from the same department. I explained that I couldn't be fooled, he "put me on hold to be transferred" and, *oops!* I was disconnected.
When a 3rd party company called me and asked me about my experience, I let Sprint have it. Other than that instance, I never have problems with anyone I talk to at Sprint.
@Dr. Evil Genius: Onthe Sprint point I definately agree. whenever someone finds out I have sprint as my carrier, the first question I'm asked is : How can you afford it?
In reality, I pay almost HALF what I would pay compared to ATT or Verizon. In my area, T Mobile is a joke; better left for the high school kiddies that are only worried about texting and having a phone in wacky colors.
@techsan13: Yes. Well, I was on his account and I paid the bill but there would always be a weird $700+ charge out of nowhere. I spent an average of 20 hours per month on the phone with customer service.
There were so many weird things happening on that bill that it looked like a Pittsburgh Pirates scorecard.
It needs Jack Thompson's signature to be complete. And a picture of his reaction when you drop the book on the table in front of him at a book signing and flip open the cover.
How fast would it have to be going? I would of expected Google Car's to be going pretty slow to get decent photo's.
Ive managed to get some okay photo's form a car going 80mph (testing a new digi-cam, couldn't wait to get home) but were talking snap's of some hill's miles away.
Still I apparently live in big brother nation so I would expect 42 CCTV camera's to have snapped the incident even if Google have taken theirs down.
@deanbmmv: Yeah, I was looking at Street View one day and saw some guy illegally pass the Street View car, presumably because he was going slowly. But yeah, I can't assume they'd get great pictures at high speeds, even if that isn't what this is about.
@mfusion: Don't you think that I would change it if it were not intentional? It's a play on the "an hero" meme. By the way, it's hard to take your comment seriously, seeing as it has so many errors in it.
First they get chased out of a city then they get a ticket. Whats next? A rouge grenade blows up a google street car and Vinn Diesel uses the burnt cars wreckage as a ramp and jumps over a road block and escapes with the diamond? oh and gets the girl of course.
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Oh and don't ignore that fact that they clearly state under the scores "Differences in reader score of less than three points are not meaningful."
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That's what they get for bringing it up your rear.
Hahaha... ok I'll go now.
02:56 PM
So, Verizon Wireless commercials aren't reputable sources?
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T-Mobile's target audience doesn't expect much and therefore has minimal complaints. That's the impression I get from the T-Mobile customers here in NYC.
03:24 PM
In unrelated news: Wow that star didn't take long at all, did it? Kudos!
03:30 PM
I told my friend my carrier was sprint ans she goes "why would you get sprint they suck." I asked them if they ever had sprint and she said no. She had Verizon, but the point is people say sprint is bad from word of mouth.
In reality though every time I called sprint customer support or used the web chat support they always left me satisfied. The one thing I love about sprint is when I had to get my phone replaced, they sent me a brand new phone at my request.
I know I sound like a corporate cheerleader, but I am just stating my experiences
04:06 PM
04:19 PM
...does it really take that long?
...and thank you very much sir for the congrats.
It is most appreciated.
On topic, AT&T Wireless ruined my friend's credit with their shoddy bookkeeping way back before they became Cingular and back to AT&T.
Their reputation will always be bad in my eyes.
04:24 PM
I rarely have a problem with Sprint and they are always adding new services - sometimes without charge like the "Any Mobile - Any Time" thing.
With the max insurance plan, I don't pay a deductable or have any questions asked other than what's wrong with it.
They either fix it on the spot or immediately order a new one. People complain about customer service but they are the same people acting aggressively with the rep on the phone. Who wants to go out of their way for someone like that?
04:29 PM
When a 3rd party company called me and asked me about my experience, I let Sprint have it. Other than that instance, I never have problems with anyone I talk to at Sprint.
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In reality, I pay almost HALF what I would pay compared to ATT or Verizon. In my area, T Mobile is a joke; better left for the high school kiddies that are only worried about texting and having a phone in wacky colors.
06:22 PM
There were so many weird things happening on that bill that it looked like a Pittsburgh Pirates scorecard.
06:35 PM
I practically get unlimited minutes and unlimited data/text on my TP2 for $69.99 + 25% discount for the company I work(ed) for.
I get fast speeds. I get no dropped calls. How can that be beat right now?
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Ive managed to get some okay photo's form a car going 80mph (testing a new digi-cam, couldn't wait to get home) but were talking snap's of some hill's miles away.
Still I apparently live in big brother nation so I would expect 42 CCTV camera's to have snapped the incident even if Google have taken theirs down.
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and darkstar, you're you're right. it's hard to take a comment seriously that has so many errors in it
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I think that's what Mimi from The Drew Carey Show used to apply her makeup every morning.