<![CDATA[Gizmodo: Shipping]]> http://cache.gawker.com/assets/base/img/thumbs140x140/gizmodo.com.png <![CDATA[Gizmodo: Shipping]]> http://gizmodo.com/tag/shipping http://gizmodo.com/tag/shipping <![CDATA[ Blockbuster Online Having Mailing Issues As Well? ]]> We just received a tip from reader Michael that Blockbuster online has been having shipping issues with their movies as well. Netflix's recent outage was settled in about three days, but Michael's problem has been ongoing for the last four business days. When he called a customer service rep, they said Blockbuster's shipping center were having an "allocation issue", and many other customers have been complaining.

Our own account looks fine—we were shipped something on Monday and Tuesday of this week—but that's just anecdotal. Our own call to Blockbuster communications to check on the situation went unanswered. How does yours look? Keep in mind that you not getting something shipped in a timely manner could also mean they're throttling your account, which is especially true if you've been shipping stuff in and out really fast lately. [Thanks Michael!]

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Thu, 21 Aug 2008 19:03:14 EDT Jason Chen http://gizmodo.com/index.php?op=postcommentfeed&postId=5040268&view=rss&microfeed=true
<![CDATA[ Netflix Up and Running Again: Offering 15% Credit to Customers ]]> The longest service disruption in Netflix history has apparently been resolved, with normal service resuming today. The company will compensate affected customers by adding a 15% credit automatically to their next bill. [Physorg]

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Fri, 15 Aug 2008 15:28:00 EDT Sean Fallon http://gizmodo.com/index.php?op=postcommentfeed&postId=5037673&view=rss&microfeed=true
<![CDATA[ Netflix Ships Some DVDs, Still Not Back To Normal ]]> Netflix's bonered shipping system hasn't magically fixed itself yet, but Reuters reports that they're resuming shipments to the affected customers. The company, which shipped nothing early Thursday morning, wants to get back to normal sometime on Friday, which may or may not be the case. The good news is that they've fixed most of the problems (or so they claim), but if you really need something to watch, their Watch Now streaming is still up. [Reuters via CrunchGear - Image Credit]

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Fri, 15 Aug 2008 13:00:00 EDT Jason Chen http://gizmodo.com/index.php?op=postcommentfeed&postId=5037510&view=rss&microfeed=true
<![CDATA[ Netflix's Shipping Systems Have Been FUBARed Since Tuesday ]]> CNBC reports that Netflix' shipping systems have been at least partially broken since Tuesday. They managed to ship nothing on Tuesday, half of what they were supposed to on Wednesday, and nothing today. What's the deal?

Apparently the outage affects 1/3 of their customers, to whom Netflix is trying to figure out the best way to refund some cash. They're still not sure what the root of the problems are, so in essence, they have no idea how to fix it. Be prepared for a few more days of outages, unless it turns out that it's a super easy fix that's much harder to diagnose than to repair. Your Bernie Mac marathon will have to wait. :( [CNBC via Valleywag - Image Credit]

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Thu, 14 Aug 2008 16:00:00 EDT Jason Chen http://gizmodo.com/index.php?op=postcommentfeed&postId=5037161&view=rss&microfeed=true
<![CDATA[ Psystar "Definitely Still Shipping" Mac Clones ]]> Psystar simply doesn't know when to quit. Despite being in the midst of a lawsuit with Apple, they continue to push their luck. Not only are they offering free Leopard restore disks to their customers, Psystar has also confirmed that the Mac clones are "definitely still shipping." They had better hope that their fancy Palo Alto-based Carr & Ferrell lawyers can back up all of this machismo. [InformationWeek]

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Thu, 14 Aug 2008 14:49:00 EDT Sean Fallon http://gizmodo.com/index.php?op=postcommentfeed&postId=5037137&view=rss&microfeed=true
<![CDATA[ Asus Eee PC 901 Shipping Now ]]> The Asus Eee PC 901—the new 8.9-inch Eee—is shipping now from Newegg (Amazon still has it on pre-order only). Configured with Atom processor, 1GB of RAM and 12GB of SSD storage, the little laptop can be yours for just $599.99. And in a strange cosmic occurrence, today is the day I expect to finally get my MSI Wind test unit.

So is anyone picking up the 901? [Newegg via I4U]

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Tue, 08 Jul 2008 09:23:00 EDT Mark Wilson http://gizmodo.com/index.php?op=postcommentfeed&postId=5022881&view=rss&microfeed=true
<![CDATA[ Geniuses at AT&T Rush Out a Package with Only a Plastic Bag Inside ]]> We've shown you irresponsible shipping before, but this one takes the cake. Brett from TUAW ordered a refurbed 16GB iPhone. He got (and was charged) for two by accident. OK, that's annoying enough. But the next day he received another package from AT&T. It was shipped 2-day via DHL. Inside? One empty plastic bag, complete with an invoice for "75011 MISC iPhone PPA BAG ... $0.00."

attpackingslip.jpgSeriously, how does this happen? I know a lot of shipping is automated these days, but was there not a single person along the way who noticed that a package was going out with only a bag inside? Rush, no less! And how many times do things like this happen? It's probably not an isolated incident if a writer from a prominent Apple blog happened to be on the receiving end of it. If you're wondering where all those surcharges on your AT&T bill are going to, consider it a "We're a poorly run company" tax to pay for garbage like this. [TUAW]

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Thu, 22 May 2008 18:40:00 EDT Adam Frucci http://gizmodo.com/index.php?op=postcommentfeed&postId=392822&view=rss&microfeed=true
<![CDATA[ The Idiotic Shipping Hall of Shame and a Call to Online Retailers ]]> Yesterday, I asked you guys to send in pictures of examples of wasteful shipping habits from online retailers that you've bought things from. You came through in spades. When you see just one example of Dell sending a flash drive in a box big enough for a laptop you think it's an amusing fluke or a mistake; but when you see this many, you know it's a pattern. Take a look at the Hall of Shame below, and then let's figure out how to change this lousy practice.

As I said before, the problem with shipping tiny objects in large boxes has very little to do with the extra cardboard included in the box, which is easily recyclable. While sometimes these boxes are full of Styrofoam peanuts or some other environment-raping material, the real damage being done by this shipping method is in the transit itself.

When a company like Dell or Amazon is shipping out thousands of small objects in large boxes every day, it takes up room on UPS and FedEx trucks. Clearly, many more trucks need to be on the road, consuming gas and pumping CO2 into the atmosphere, to get these to where they need to go. If padded mailers or more appropriately sized boxes were used, it would allow for many more to fit in each truck, cutting down on the greenhouse gases emitted every day by shipping companies.

What we need are promises from online retailers that they'll start being smarter about how they send things. I don't expect there to be a perfectly sized box for every item you sell; it's never going to be perfect. But with electronics getting smaller and smaller, it just makes sense to have small boxes on hand that can fit things like thumb drives, memory, cables, CDs and other such products. Oftentimes, padded mailers can be used for items unlikely to be damaged during transit, such as thumb drives.

Who will be the first retailer to make a strong commitment to responsible shipping? One that will take this problem seriously and not just provide lip service while they continue to fill gas-guzzling UPS trucks with boxes that are 90% empty? It's a problem that demands attention. Even if it's not the most glamorous or exciting thing in the world, having a company who ships as many things as Amazon or Dell commit to a more responsible practice would have a serious impact on the amount of gas being consumed and CO2 being pumped into the atmosphere. Let's make this happen.

Thanks to everyone who submitted shots to the Hall of Shame!

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Wed, 23 Apr 2008 12:32:49 EDT Adam Frucci http://gizmodo.com/index.php?op=postcommentfeed&postId=383157&view=rss&microfeed=true
<![CDATA[ Dell's Wasteful Shipping Habits Take a Steamy Dump on the Environment ]]> There are few practices as stupid, simple and damaging to the environment as wasteful packing. Take a look at this ludicrous box that Dell used to send a 2GB thumb drive. It's about 100 times too big, and it's not just wasteful because of the cardboard used. I, for one, am sick of seeing crap like this.

Such idiotic shipping practices also waste space on trucks and planes, requiring more trips, therefore more fuel used and more pollution. And it's not like this is something that we haven't seen Dell do before. Think about it: how many thumbdrives could fit in a UPS truck in boxes like these? What about if they were in boxes that were sized more appropriately? There would be a huge difference. And with most online retailers shipping like this, it's a problem that could be easily solved.

Let's shame them into changing. Next time you receive a tiny object shipped in a gigantic box, snap a picture of it and send it to me. Nothing helps change harmful policies like a healthy dose of bad press. [Consumerist via Treehugger]

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Mon, 21 Apr 2008 16:30:00 EDT Adam Frucci http://gizmodo.com/index.php?op=postcommentfeed&postId=382240&view=rss&microfeed=true
<![CDATA[ Macbook Air Shipping ]]> air.jpegThose who bought Airs while Jobs was still on stage two weeks ago should be receiving ship notices any minute now. SSD versions not yet arriving. [Macrumors]

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Tue, 29 Jan 2008 14:47:27 EST Brian Lam http://gizmodo.com/index.php?op=postcommentfeed&postId=350256&view=rss&microfeed=true
<![CDATA[ Video: The Illy Shipping Container House ]]> Gridskipper's got a video of the Illy House in a Shipping Container, the shipping container that (surprise!) transformers into something you can actually live in. The thing takes a good amount of time to change—this ain't no Bumblebee—but something tells us that if Dexter was in one of these instead of a real shipping container, he wouldn't be as messed up as he is now. [Gridskipper]

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Fri, 14 Dec 2007 15:21:49 EST Jason Chen http://gizmodo.com/index.php?op=postcommentfeed&postId=334220&view=rss&microfeed=true
<![CDATA[ SanDisk has begun shipping its 8GB microSDHC ... ]]> sandiskmicrosdhc.gifSanDisk has begun shipping its 8GB microSDHC and M2 flash memory cards. The company hopes that they will find a market among users of memory-card-ready mobile phones. Available now for $140 and $150, respectively. [Electronista]

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Fri, 26 Oct 2007 19:40:55 EDT Sean Fallon http://gizmodo.com/index.php?op=postcommentfeed&postId=315770&view=rss&microfeed=true
<![CDATA[ The Nokia N81 music phone we got our hands ... ]]> The Nokia N81 music phone we got our hands on in August is shipping now. Make sure to check out that music video while you're at it. [All About Symbian]

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Mon, 22 Oct 2007 15:06:03 EDT Jason Chen http://gizmodo.com/index.php?op=postcommentfeed&postId=313646&view=rss&microfeed=true
<![CDATA[ IBM Sued After $1.4 Million Server Dumped on Floor by Forklift ]]> IBM is being sued after one of its servers was damaged in transit. T.R. Systems, who was shipping the beast to its customer the U.S. Patent and Trademark Office, and who had to shell out for a replacement, claims that the computer giant did not package the $1.4 million behemoth correctly. Want to hear how it all happened?


"The rear wheels of their forklift hit the raised surface at the entry door of the warehouse, causing the forklift to rock, and subsequently causing the server to rock," says T.R. Systems in court papers filed last month. So far, so fuck-up by T.R. Systems, no?

"As a result of the rocking motion, the base of the pallet and the crate broke and the crate fell onto the curb, damaging the server packed inside," it continues. Er, you said "Packed," didn't you? Admit it, it's down to your own clumsiness.

Er, no. The company goes on to claim that "the damages sustained by T.R. Systems was due to the poor workmanship and/or defective packaging design and methods used by IBM." In short, the palletized crate was not "strong enough to support the substantial height and weight of the server." And to add insult to injury, IBM refused to send technicians to repair the seven-figure piece of kit, or take back the damaged server.

IBM has vowed to defend itself "vigorously" during the case. [InformationWeek]

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Tue, 28 Aug 2007 17:15:00 EDT AddyDugdale http://gizmodo.com/index.php?op=postcommentfeed&postId=294301&view=rss&microfeed=true
<![CDATA[ TabletKiosk Sahara Slate i440D Tablet PC Shipping ]]> The TabletKiosk Sahara, a relatively unknown tablet that can do both dual pen and and touchscreen input, is shipping now. Comes with an intel Core Duo LV processor, and can be configured at up to 4GB of DDR2RAM and 160GB of SATA. [TabletKiosk]

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Tue, 31 Jul 2007 09:13:53 EDT Brian Lam http://gizmodo.com/index.php?op=postcommentfeed&postId=284584&view=rss&microfeed=true
<![CDATA[ The Dell XPS M1330 13-inch laptop is now ... ]]> The Dell XPS M1330 13-inch laptop is now being shipped out. [Electronista]

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Mon, 30 Jul 2007 19:05:11 EDT Adrian Covert http://gizmodo.com/index.php?op=postcommentfeed&postId=284136&view=rss&microfeed=true
<![CDATA[ Why You Always Order Insurance When Shipping an HDTV ]]> We know lots of you have TV shipping horror stories. Hell, we do too. Once we got a review TV that was packaged just like this poor TV. While it was broken, it wasn't in nearly as bad shape as this guy.

No word on if this was packaged by the same people who made the Mommy Furniture.

How not to ship a plasma TV [Geekologie]

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Mon, 14 May 2007 21:55:43 EDT blongo3 http://gizmodo.com/index.php?op=postcommentfeed&postId=260406&view=rss&microfeed=true
<![CDATA[ Official: Microsoft Vista Ships Nov. 30 ]]> Microsoft officially announced it will launch its long-awaited and overdue Vista operating system on November 30, but for corporate customers only. The rest of us heathen consumers will have to wait until the rumored January 30, 2007 date before we can get our paws on the final code. A Microsoft spokesperson also confirmed that Microsoft Office would also be released on November 30.

The big launch event will be held on November 30 at the NASDAQ Stock Market in midtown Manhattan and the Marriott Marquis in Times Square. Microsoft CEO Steve Ballmer will reportedly be there, and it was unconfirmed whether he would be jumping up and down wildly, screaming and yelling.

Since we all love XP so much, this Vista thing is bound to be even better. Spread the love, spread the love.

It's official: Vista and Office 2007 to launch November 30 [ITWire]

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Thu, 02 Nov 2006 11:10:02 EST Charlie White http://gizmodo.com/index.php?op=postcommentfeed&postId=211919&view=rss&microfeed=true
<![CDATA[ iPod Shuffle v2.0 Finally Shipping ]]> Remember that super-small iPod Shuffle v2.0 from the Showtime event well over a month ago? The good news is that this player is finally shipping. Way too long after it was announced, in my opinion. Nevertheless, it is still a nifty little MP3 player, and it is made by Apple, so we can't hate on it for too long. Go pick it up from an Apple Store or order it online—just in time for the holidays.

Product Page [Apple]
iPod Shuffle v.2 to hit shelves any day now [MobileMag]

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Mon, 30 Oct 2006 11:52:03 EST Travis Hudson http://gizmodo.com/index.php?op=postcommentfeed&postId=211051&view=rss&microfeed=true
<![CDATA[ Samsung Set to Ship SGH-i320 QWERTY Smartphone ]]>

Not much to say that we haven't already said about the slim Samsung SGH-i320 Smartphone, except that it's now about to be unleashed, ready to hit the streets and get up in the face of the Motorola Q for a Battle Royale of the Alpha smartclones smartphones.

A near-clone of the Motorola Q, it has a 2.2-inch LCD, 1.3-megapixel camera and a microSD slot, and its 11.5mm thickness exactly matches the Q, too. Heck, from spitting distance, you might think someone was holding a black Q. That must've been the general idea.

Although the SGH-i320 missed its Q2 ship date announced at 3GSM in Barcelona in February, it will surface in parts of Europe this month, with the rest of Europe and Southeast Asia getting it shortly after that. Samsung's not telling when it will be available in the United States.

Samsung SGH-i320 Smartphone Gets FCC Approval [MobileMagazine]

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Wed, 05 Jul 2006 12:27:40 EDT Charlie White http://gizmodo.com/index.php?op=postcommentfeed&postId=185194&view=rss&microfeed=true
<![CDATA[ Nokia Shipping E61 ]]>  - GizmodoDon't expect to saunter into your local mall and pick one of these babies up, but Nokia is shipping their RIM-beater, the E61, to a few select folks. Not much detail, but we do know:

"First deliveries started late last week. It's gradually becoming available across the globe," Pekka Isosomppi, spokesman for Nokia's Enterprise division, told Reuters.

So that's good to know. Anyone out there had an "in-the-wild" sighting?

Gizmodo E61 Coverage
Nokia starts shipping BlackBerry rival [Reuters]

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Wed, 03 May 2006 11:36:42 EDT johnb http://gizmodo.com/index.php?op=postcommentfeed&postId=171277&view=rss&microfeed=true